Scheduling Specialist

JourneyCare Home Health is seeking a meticulous and organized Home Health Scheduling Specialist to join our dedicated team. As a key member of our operations team, you will be responsible for managing and coordinating the scheduling of home health visits to ensure that our patients receive timely and high-quality care. Your role will involve working closely with clinicians, patients, and their families to facilitate seamless scheduling and optimize care delivery. Hourly Pay: $17.00 - $26.00 Offer based on years of experience. We offer: Great culture and team atmosphere 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You’ll Do: Confirm patient appointments and perform patient reminder calls according to client guidelines Manage client and care provider’s schedules efficiently Track and report daily scheduling metrics and communicate all client scheduling trends to management Answer all incoming calls and provide exceptional customer service to all callers, patients, clients, and visitors Maintain patient records in billing/scheduling system formats and in hard copy when indicated Complete patient schedules, forms and all correspondence Provide additional billing and customer service support Maintain a high degree of confidentiality at all times due to access to sensitive information Maintain regular, predictable, consistent attendance and be flexible to meet the needs of the department Qualifications: High school diploma required. College degree a plus Bilingual in Spanish is a plus Experience in a high volume medical office environment required Scheduling patients and patient testing preparation experience in a physician office preferred Ability to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferred To apply via text, text 10946 to View phone number on click.appcast.io #J-18808-Ljbffr