Onsite Quality Specialist for 24/7 Call Center
$23.05 - $25.58 per hourMaximus
A leading service provider is seeking a Quality Specialist to ensure quality and accuracy in agent interactions with law enforcement. This Nashville-based role involves evaluating recorded calls, identifying trends, and providing performance feedback. Candidates should have a High School diploma and 2-4 years of relevant experience. This position requires US citizenship and ability to work across multiple shifts, including evenings and weekends. Competitive pay is offered from $23.05 to $25.58 per hour. #J-18808-Ljbffr Maximus
Vacancy posted 1 day ago
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$23.05 per hour
...Description & Requirements As a Quality Specialist, you will play a critical... ...to and score recorded calls, ensuring agents meet established... ...location. Because the center operates 24/7, the Quality Specialist must... .... - Ability to work onsite in Nashville, TN required....SuggestedFull timeContract workShift workAfternoon shiftMaximus
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