Bellman/Driver (Full Time Seasonal 2026)

Job Title

Resort Guest Services Representative

Job Description

Responsible for greeting and assisting all resort guests which includes, but is not limited to luggage assistance, delivery assistance, responses to guest inquiries, and assisting the Front Desk when needed. Implement and maintain a service and philosophy which serves as a guide to respective staff and ensure a positive experience for our guests.

Responsibilities

Be courteous while meeting and greeting all guests arriving and departing the resort. Be responsible when handling guest luggage.

Develop loyal relationships with repeat and new guests.

Be familiar with all hotel services/facilities and local attractions/activities to respond to guest inquiries accurately.

Accommodate guest requests for changes courteously and professionally.

Maintain cleanliness of vehicles at all times.

Additional duties as assigned by GM, FOM, or FDS.

Qualifications

Valid MA Driver's License with clean record

Ability to lift more than 50 lbs

Good interpersonal skills and the ability to work in a diverse team environment

Must be able to work flexible shifts and schedules, including weekends and holidays

Ability to converse with guests and employees in fluid English

Successful applicant will pass pre-employment background check