Salesforce Developer/Architect

Software Guidance & Assistance, Inc., (SGA), is searching for a Salesforce Developer/Architect for a 13 week contract assignment with one of our premier Healthcare clients working remote PST hours.



Responsibilities :

• The Salesforce Developer/Architect position supports one of UCSF Human Resources organization's strategic initiatives to improve the customer experience in the development and administration of systems and tools on the Salesforce platform.
• The Developer applies skills as a seasoned, experienced technologist with a full understanding of industry practices, community standards, and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity.
• The Developer resolves a wide range of issues and demonstrates competency in selecting tools, methods, and techniques to obtain results.

Required Skills :

• 5 years of experience working as a Salesforce Administrator/Developer
• Deep understanding of current Salesforce architecture, processes, products, and best practices. Able to make recommendations on not only the best practice but map out the path for change from a current practice
• Administration and development on Core Platform, Service Cloud and Experience Cloud, including experience building robust lightning app solutions for service console, including flow/screen, actions & recommendations
• 5 years of experience working with Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, bulk, streaming API, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL.
• Demonstrated experience with architecting complex Service Cloud-based solutions that involve integration between multiple systems and coordination with different IT teams to develop and implement. Able to make assessments on resources and time required to achieve the business objectives of a large strategic project
• Project management experience in working closely with project managers and team leads on large and complex projects
• Experience with working with Mulesoft integrations and building out ODS Development with CSS, HTML, XML, JavaScript, JQuery, SQL, and any other programming language
• Demonstrated experience building customer service-based solutions with Flow, including tools through record-triggered and auto-launched use cases. This includes building robust lightning app solutions for the service console, including flow/screen, and developing actions and recommendations strategies to automate workflow as much as possible.
• Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts. Advanced knowledge of secure software development.
• Ability to create and document business requirements, use cases and test cases, interacting with stakeholders, business users/analysts, partners, and vendor teams.
• Thorough experience with common programming tools.
• Demonstrated ability to follow software specifications.
• Excellent communication skills, with a proven track record working in a dynamic and collaborative team environment.
• Excellent organizational skills, with the ability to effectively translate between end-users, business analysts, and technical/functional experts. Demonstrated ability to communicate technical information to technical and nontechnical personnel at various levels in the organization.
• Self-motivated and able to work independently and as part of a team. Able to learn effectively and meet deadlines.

Preferred Skills :

• Salesforce/Agentforce Certifications Preferred

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .


SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.