Quality Assurance Manager

We are seeking a detail-oriented and proactive Quality Manager to lead our Quality Assurance Department. This role ensures compliance with food safety standards, oversees vendor verification, manages certifications, and drives continuous improvement across operational processes.

Key Responsibilities

Quality Department Leadership

• Oversee all operations including testing, documentation, reporting, and regulatory conformance

• Coordinate employee training related to quality protocols and standards

Foreign Supplier Verification Program (FSVP)

• Ensure 100% vendor compliance and documentation accuracy

• Request and monitor expired or missing vendor records

• Assess vendor risk through FSVP scoring and advise purchasing department

• Distribute and enforce annual supplier questionnaires

Product Claims & Quarantines

• Investigate product-related claims and internal quality issues

• Manage and resolve incidents with timely reporting and documentation

• Oversee physical and digital quarantine records, including fumigation logs in SAP

Expiration Oversight & Shelf-Life Management

• Complete monthly 12-month expiration forecast reports

• Conduct quality inspections on expired stock and document findings

• Coordinate shelf-life extension requests and cross-team inventory movement

Certifications Management

• Maintain active certifications including Kosher, Organic, USDA, FDA, COA, and Phytosanitary

• Coordinate renewal processes and ensure documentation remains current and accessible

Meetings & Collaboration

• Lead weekly Quality meetings and record signed minutes

• Support cross-functional collaboration to improve product flow, regulatory readiness, and issue resolution

SQF Implementation & Food Safety Documentation

• Drive SQF compliance through corrective actions and documentation

• Develop and maintain SOPs, GMPs, Food Safety Plans, and internal audits

• Manage recall readiness including mock recalls and supporting documentation

• Implement food fraud detection, lab testing, and swab sampling programs

Additional QC Oversight

• Govern incoming container QC documentation and FDA hold protocols

• Ensure internal QC records are updated and accessible

• Review and maintain logs related to product reception and safety verification

This position will frequently team with other quality assurance agencies in order to produce documents such as:

• Kosher certifications

• Certificate of Analysis (COA)

• Phytosanitary Certification

• USDA Certification

• FDA Certification

Qualifications

• Bachelor's degree in Food Science, Quality Assurance, or related field

• Experience in quality assurance or food manufacturing

• Strong knowledge of FSVP, GMPs, SQF, and FDA regulations

• SAP proficiency and strong organizational skills

• Bilingual communication (English/Spanish)

• Experience managing audits or inspections

• Exceptional organization, communication, and leadership skills

Benefits

• 75% Medical Insurance

• Health Insurance

• Dental Insurance

• 5-10 Vacation Days accrued by service time.

• Personal Days

• 401(k): The company will contribute 3% annually to your retirement plan, provided you participate in the plan