Temporary Office Assistant I

Temporary Office Assistant I

Provide administrative and logistical support for International Service Projects (ISP), assisting with recruitment, training, and participant preparation processes. This role supports the coordination of events, monitors participant progress and requirements, and helps facilitate international travel arrangements. The position contributes to communication, resource preparation, and support-raising efforts to ensure successful program execution and participant readiness for global service experiences.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Assist with administrative tasks related to the ISP recruitment, interview, and placement process.
• Assist with the planning and implementation of training and special events such as Team Reveal, SL Night, Global Training Weekend, and weekly ISP Training.
• Follow up and monitor missing participant requirements in Full Method software.
• Assist with tasks related to international travel requirements for ISP, such as researching and monitoring State Department travel advisories and CDC health requirements.
• Assist with tasks related to arranging flights, passports, lodging, insurance, immunizations, shuttles, storage, and other logistics in preparation for International Service Projects.
• Monitor support-raising progress of ISP participants and assist with support-raising events.
• Assist with the preparation and assembly of written materials needed for participant and leader training, as well as information for leader packers for overseas travel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrates ability and willingness to live and uphold the University's Christ-centered mission and values.
• Skill in the use of personal computers and related software applications.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• A thorough knowledge of: Business English and arithmetic; general office methods, procedures, and practices.
• Ability to plan, develop, and coordinate multiple projects.
• Ability to read and write at a level appropriate to the duties of the position.
• Ability to use independent judgment, and to manage and impart confidential information.
• Ability to gather data, compile information, and prepare reports.
• Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff, and student body.
• Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
• Excellent telephone courtesy, knowledge, and experience.
• Ability to coordinate and organize meetings and/or special events.
• Knowledge of standard budgeting, expenditure control procedures, and documentation.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to make administrative/procedural decisions and judgments.
• Ability to create, compose, and edit written materials.
• Ability to develop and maintain recordkeeping systems and procedures.
• Ability to resolve customer complaints and concerns.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and sit; and requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.

Education and/or Experience - Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.