Catering Attendant

Job Description

Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence. 

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Catering Attendant plays a vital role in ensuring the seamless execution of catering services within the retail trade environment. This position is responsible for setting up catering events, maintaining food presentation standards, and providing exceptional customer service to clients and guests. The Catering Attendant collaborates closely with catering coordinators and kitchen staff to ensure timely delivery and replenishment of food and beverages. Attention to detail and adherence to health and safety regulations are critical to maintaining a clean and inviting environment. Ultimately, this role contributes significantly to the overall customer experience and the success of catering operations.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in food service, catering, or hospitality preferred.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Basic knowledge of food safety and hygiene practices.
• Strong interpersonal and communication skills.

Preferred Qualifications:

• Certification in food handling or safety (e.g., ServSafe).
• Experience working in a retail or event catering environment.
• Ability to work flexible hours, including evenings and weekends.
• Multilingual abilities to assist diverse clientele.
• Customer service training or experience.

Responsibilities:

• Prepare and set up catering stations according to event specifications and company standards.
• Serve food and beverages to guests in a courteous and professional manner.
• Monitor food levels and replenish items as needed to ensure continuous availability.
• Maintain cleanliness and organization of catering areas before, during, and after events.
• Assist with the breakdown and packing of catering equipment and supplies post-event.
• Adhere to all health, safety, and sanitation guidelines to ensure a safe environment.
• Communicate effectively with team members and supervisors to coordinate service delivery.

Skills:

The Catering Attendant utilizes strong communication skills daily to interact effectively with guests and team members, ensuring a positive service experience. Attention to detail is essential for setting up and maintaining attractive food displays and adhering to safety standards. Physical stamina and coordination are regularly applied when handling catering equipment and replenishing food items. Problem-solving skills help address any service issues promptly and efficiently. Additionally, teamwork and adaptability are crucial as the attendant collaborates with various departments to meet event requirements and customer expectations.