Benefits Account Manager

Job Description

Job Description

This position provides benefits consulting services to employers ranging from 2 to 10,000 employees in metropolitan markets. Will travel to assist clients in open enrollment meetings. Assists in all benefits department functions. Develops good client relationships and gives outstanding customer service.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

$51,000 - $85,000 yearly

Essential Duties:

• Meets with clients, discusses benefit options, solicits quotes, presents alternatives, conducts open enrollment, and leads through the underwriting process
• Researches, analyzes, and evaluates corporate benefit plans and programs
• Monitors benefit trends in the business environment and must stay abreast of applicable benefits legislation
• Serves as an expert in a variety of fields' concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals
• Performs a variety of complicated tasks
• May lead and direct the work of others
• Manages the renewal cycle and client servicing with key departments
• Maintains strong relationships with small groups and mid-market sales representatives and account executives from all major carriers
• Works with clients on a variety of lines of coverage, including Medical, Dental, Life/AD&D
• Voluntary Life/AD&D, Short- and Long-Term Disability, Vision, Supplemental, GAP, etc

Other Duties:

• Organizes health fairs
• Makes presentations to large and small groups
• Performs other duties as assigned

Competencies:

• Communication – Encourages open communication and builds consensus with internal team members and clients. Uses tact and discretion in dealing with sensitive information. Communicates orally and in writing in a clear and concise manner. Takes time to listen to and understand the perspectives of others and proposes solutions
• Trust and Respect – Genuinely seeking to understand and respect others’ perspectives and emotions, encouraging a culture of compassion, empathy, and support both at G&A and with clients. Establishing trust can be respected through consistent honesty and professionalism in all interactions
• Problem Solving – Identifies the problem and considers potential solutions to solve operational and interpersonal issues. Equally adept at solving simple and complex problems with multiple different strategies. Anticipates and identifies problems and works diligently to ensure the problem is solved quickly and efficiently. Seeks assistance, as necessary
• Accountability – Takes responsibility for all activities and follows through on commitments. Implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes. Follows through on commitments and acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures
• Client Focus – Helps internal and external clients to analyze their needs. Seeks to understand service needs from the stakeholder’s perspective and ensure that their standards are met. Establishes effective relationships with internal and external clients to understand and meet or exceed their needs

Education:

• A high school diploma or equivalent is required
• A bachelor’s degree is a plus

Skills & Experience:

• At least 5 years of experience of benefit-related experience is required
• Experience with multiple plans is preferred
• Previous PEO experience is preferred
• Bilingual (English/Spanish) is a plus

Computer Skills:

• Proficiency in Microsoft Office applications

Certifications/Licenses:

• Life and Health license required
• Must complete ACA certification within 18 months

Physical Requirements:

Activity, Frequency 

• Sitting, Often 
• Talk/Hear/Speak, Constantly 
• Standing/Walking, Occasionally 
• See/Read, Constantly 
• Climb or balance, occasionally 
• Reading/Writing/Typing, Often 
• Stoop, kneel, crawl, Seldom 

Work Environment: 

• Indoor office setting

Disclaimer:

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer

For over 30 years, G&A Partners has been helping forward-thinkers grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology.