Customer Service Representative
A-STAFFING, INC.
- Customer Service
- Service Apartment Management
- General Administration
- Assist setting up utilities for our clients.
- Support clients who have issues with their housing.
- Follow up with clients who will have renewal contract in 90 days
- Update CRM and Excel spread sheet to manage client status.
- Coordinate seminars.
- Support clients to move into the property
- Communicate with new clients and give advice via phone or web conference.
- Negotiate with property owners on behalf of clients.
- Maintain good relationship with corporate clients.
- Manage the Service Apartment daily duties.
- Support other team members.
- Perform office administration duties as needed.
- Other customer service care duties.
- Other tasks assigned by the Manager.
Regular Work Schedule: 9 am - 5 pm, Mondays - Fridays (including non-paid 1 hour lunch break)
- Proficient in business level Japanese and English
- Microsoft Office (Excel, Word, PowerPoint, Outlook) and other basic computer skill
- Communication skill
- Customer Service experience
Vacancy posted 1 day ago
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