Client Executive

POSITION SUMMARY The Sr Employee Benefits Client Executive is responsible for leading the tactical and operational leadership in the design, development, implementation, administration, and communication of all assigned client benefit plans, including making appropriate recommendations based on long‑term objectives. PRIMARY RESPONSIBILITIES Manages a minimum of a book of business that generates a minimum of $1M in revenue. Manages all policy activity and stewardship aspects in the assigned book of business. Analyzes and reports on relevant claims data for larger accounts, spotting trends and comparing client data to industry benchmarks. Ensures client compliance with respect to benefits and serves as an informed resource on the impact of the ACA and future government changes. Sustains current knowledge of government regulations and ensures legal compliance with FMLA, COBRA, ACA, ERISA, and other applicable laws and regulations, including fulfilling reporting and compliance requirements. Provides training and mentorship to the Client Executive Team within the assigned book of business. Promotes a culture of vigilance, accountability, collaboration, strong ethical standards and a high degree of client satisfaction. Maintains a concern for accuracy, timeliness and completion when interacting with clients, the firm and insurance company partners to minimize potential for errors and omission claims while demonstrating strong organizational skills with a high attention to detail. Manages large accounts without assistance from leadership and/or an Advisor. Reviews existing accounts to determine if additional lines of insurance should be solicited and/or if changes need to be made throughout the year and at renewal. Cultivates strong relationships with insurance company partners. Manages various priorities and adapts to continually changing job responsibilities. Looks for opportunities to improve the firm, business segment, and processes. Brings issues and discrepancies to the attention of appropriate leadership. Completes special projects as assigned. Provides training and mentorship to Client Executive Team. EDUCATION AND EXPERIENCE Obtain and maintain state insurance license(s) as required by the State Department of Insurance to provide risk‑management consulting or risk transfer solutions as necessary in states where the firm functions. Bachelor’s degree in human resources management, accounting, finance, business, or a related concentration (preferred). Certified Employee Benefits Specialist (CEBS), SPHR, or PHR (preferred). Minimum of seven (7) years of insurance and/or benefits related experience, including leading a client management team. KNOWLEDGE, SKILLS AND ABILITIES Strong communication, presentation, and interpersonal skills; demonstrated ability to produce clear and effective communication to audiences. Capability to work effectively in a collaborative team environment. Demonstrates the firm’s core values, exuding behavior aligned with the firm’s culture. TECHNICAL, COMPUTER, SYSTEM SKILLS Intermediate to advanced knowledge of Microsoft applications: Excel, PowerPoint, Publisher, Outlook, and Word. Ability to learn appropriate insurance company and firm software systems. SPECIAL WORKING CONDITIONS Fast paced, multi‑tasking environment. Some travel is required. IMPORTANT NOTICE This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the firm. Starting salary is $140,000+ and is negotiable at time of offer. EEO STATEMENT The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct. #J-18808-Ljbffr