Program Manager

Plan, coordinate, and oversee IT programs to ensure successful delivery on time, within scope, and budget. Establish and manage program goals, deliverables, and timelines in alignment with organizational priorities. Track and monitor program progress, resolving any issues that arise. Implement and promote Agile and Scrum methodologies across program teams, delivering immediate value to a minimum viable product and can evolve over time. Facilitate Agile ceremonies, including sprint planning, stand-ups, retrospectives, and backlog grooming. Ensure teams adhere to Agile principles and practices, fostering a culture of collaboration and continuous improvement. Work closely with business units, product owners, and technical teams to define program objectives and requirements. Act as a liaison between stakeholders and Agile teams to ensure clear communication and alignment. Provide regular program updates and insights to senior leadership. Identify, assess, and manage risks to program success, developing mitigation strategies as needed. Resolve conflicts and address challenges that could impact program outcomes. Define and monitor key performance indicators (KPIs) to measure program success. Use Agile tools such as Jira, Confluence, or Azure DevOps to track and report on program metrics. Analyze program performance to identify areas for improvement in processes and practices. Drive initiatives to enhance efficiency, quality, and delivery speed across IT projects. Requirements Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. 5+ years of experience in program management. Demonstrated expertise in managing Agile and Scrum projects in a complex environment. Agile certifications such as Certified ScrumMaster (CSM), Certified SAFe Program Consultant (SPC), or PMI Agile Certified Practitioner (PMI-ACP). Project management certifications such as PMP or PgMP (preferred). Familiarity with tools such as Jira, Confluence, or Azure DevOps. Experience in IT infrastructure, software development, or digital transformation projects. Exceptional communication and collaboration skills. Comfortable in highly dynamic and frequently ambiguous environments. Excellent problem-solving and decision-making abilities. Strong organizational skills with the ability to manage complex and competing priorities. Ability to work collaboratively in a cross-functional team environment. Core Competencies Demonstrates expertise in Agile and Scrum methodologies, effectively managing IT programs to ensure timely delivery within scope and budget. Proficient in using Agile tools to track performance and foster collaboration across cross-functional teams. Highest-signal resume keywords Agile Project Management Scrum Methodologies Jira Certified ScrumMaster (CSM) Program Management ATS Optimization Keywords Hard Skills Program Management Agile Methodologies Scrum Risk Management KPI Monitoring Digital Transformation Software Development IT Infrastructure Decision-Making Problem-Solving Soft Skills Communication Collaboration Organizational Skills Conflict Resolution Adaptability Certifications & Qualifications Certified ScrumMaster (CSM) Certified SAFe Program Consultant (SPC) PMI Agile Certified Practitioner (PMI-ACP) Project Management Professional (PMP) Program Management Professional (PgMP) Industry Keywords IT Programs Agile Principles Stakeholder Management Cross-Functional Teams Continuous Improvement Tools & Technologies Jira Confluence Azure DevOps #J-18808-Ljbffr