Business Analyst/Scrum Master

Title: Business Analyst/Scrum Master

Type: 6-12+ month open ended contract

Location: Dallas, TX,


If you're excited by roles where analytics rigor meets Agile leadership, and you value working for a company that genuinely invests in its people and culture, this could be a fantastic match. Please send your resume and contact information to Kelly Lehman at [email protected] .

Role Summary

The Customer Journey Analytics Business Analyst and Agile Scrum Master serves as a hybrid analytics and delivery leader responsible for translating business reporting needs into actionable requirements within Adobe Customer Journey Analytics while enabling Agile execution across analytics teams. This role supports the migration from Adobe Analytics to CJA by documenting reporting logic, validating component recreation, and ensuring alignment between business expectations and technical implementation. The role also facilitates Scrum events, removes impediments, shields teams from distractions, and drives iterative delivery of high quality analytics products.

Core Responsibilities

• Translate business questions into CJA use cases, reporting components, segment logic, and calculated metrics

• Analyze Adobe Analytics Workspace projects and identify components that require recreation in CJA

• Validate reporting outputs through side by side comparisons and support user acceptance testing

• Maintain migration documentation, mappings, definitions, and governance standards

• Serve as the liaison between business, analytics, and technical implementation teams

• Facilitate Agile ceremonies including sprint planning, daily standups, reviews, and retrospectives

• Remove blockers, improve team flow, and champion continuous improvement

• Support prioritization, backlog refinement, release coordination, and stakeholder communication

Top Skills Integrated into the Role

• Strong requirements gathering and documentation

• Expertise in Adobe Analytics Workspace and CJA concepts

• Ability to interpret segments, calculated metrics, and reporting structures

• Understanding of marketing channels, processing rules, and classifications

• Detail oriented validation and QA skills

• Ability to translate business questions into measurement definitions

• Facilitation of Scrum ceremonies

• Backlog management and prioritization

• Impediment removal and team support

• Effective stakeholder communication

• Coaching teams on Agile principles

• Conflict resolution and team alignment

• Continuous improvement mindset

• Delivery planning and transparency

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.