Director, Pricing Performance
$40 per hourHilton Chicago
***This role is virtual/remote with a preference for candidates located in Dallas, TX, Memphis, TN or McLean, VA***
Exceptional Hospitality Starts with You
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As Director, Pricing Performance you will support areas which are at the core of Hilton's "commercial engine" and are critical for Hilton to achieve profitable growth. On the Global Pricing & Inventory Team reporting to the Senior Director, Pricing Performance you will work on projects including leadership of the Commercial Actions program and RMS optimization.
What you'll do during a typical day:
- Lead the Commercial Actions program end-to-end. This involves defining opportunities for new actions, planning waves, and approving target hotel lists. Additionally, it includes managing hotel communications and participation and leading implementation of actions.
- Oversee Revenue Management System optimization efforts. Guide workstreams with the goal of improving system optimization globally.
- Produce regular governance material: lead hotel/partner communications, prepare executive materials and program updates.
How you'll collaborate with others:
- Align measurement and validation, applying results into program improvements
- Prioritize requests from Revenue Management Product teams (internal and external), and Commercial Actions partners. Align operating model and adoption activities. Lead governance and regular program meetings.
- Lead socialization, communications and operationalize escalations.
Projects you'll take ownership of:
- Commercial Actions program and strategies — own program design, guide targeting logic, action plans, and communications that sustain program scale and participation.
- RMS/GRO Utilization & Adoption program - guide program priorities across roadmap and deliver optimization improvements.
What It Takes to Make the Stay
You have these minimum qualifications:
- Ten (10) or more years of work experience in pricing, revenue management, analytics, change management, or other related expertise
- Two (2) years of people management experience
- You are familiar with Hilton technology (GRO, OnQ R&I, MSTR/HRH) or similar products (advanced, enterprise knowledge of CRS/RMS systems and capabilities)
- Travel up to 10%
It would be useful if you have:
- BA/BS/Bachelor's Degree
- Five (5) years of experience leading projects or strategic initiatives
- Five (5) years of above property/portfolio/enterprise Revenue Management or Commercial leadership experience
- Five (5) years people management experience
- Experience in change management, program management
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune . With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $120,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
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