Cashier (P/T)

Cashier Position

Salary Range: $14.00 - $50.00

Distinguishing Characteristics of Work:

Under supervision of the Pool Manager, the Cashier accepts payments from customers in the form of cash, credit, or debit card, check or other forms of payment. The Cashier assists customers by answering questions about facility rentals, pavilion rentals or recreational programming services or other City policies and procedures.

Essential Examples of Duties:

• Supports operations by handling telephone inquiries, greeting visitors, and providing information with high quality customer service.
• Accepts payments and operates cash register to record transactions according to established procedures.
• Reconciles monies received against receipts, bills, register tapes, vouchers, or various distributions and balances cash and receipts to ensure monies matches funds processed and coincide with general ledger accounts.
• Detects errors on negotiable instruments such as omission of signature, erroneous amounts or dates; tracks funds received on a daily, weekly, and monthly basis in order to record activity.
• Executes Party, Pool, Field Rental Permit appointments and reviews contract with patrons.
• Sorts and files documents and records; maintains an organized filing system.
• Ensures reception area is organized and information displayed is up to date.
• Calculate and return change when required by the payment method.
• Maintain adequate change denominations in the cash drawer and request additional change.
• Report issues with equipment.
• Enforces safety and other park/pool rules and regulations; administers first aid as required.
• Performs general maintenance and clean up duties at the park which include, but not limited to, the emptying of trash receptacles, sweeping, mopping and vacuuming floors, wiping down tables, chairs and other furnishings, replenishing toilet paper and hand towels, and cleaning concession area, restrooms and fields.
• Performs any other duties as directed by the Supervisor or Manager.

Knowledge, Skills, and Abilities:

Must be fluent in the English language. Ability to communicate in Spanish is a plus. Must possess excellent customer service skills and be able to establish good customer relations. Must have an ability to deal with people effectively, courteously and enthusiastically. Requires limited knowledge of the materials, methods and equipment typically used in recreational work and clean up duties. Skill in the operation of cash registers, validating cash machines, adding machines. Skill in counting coins and cash; ability to perform basic math calculations involving multiplication and addition. Ability to use and understand the equipment used to digitize documents. Basic knowledge of modern office practices and procedures. Ability to understand and follow simple, oral and written instructions. Ability to accept, receive, and/or collect payments efficiently. Ability to be held accountable for inventory/property management. Ability to use small office equipment, including copy machines or multi-line telephone systems. Ability to use computers for data entry. Ability to use computers for word processing and/or accounting purposes. Knowledge of basic rules of safety and ability to enforce applicable rules and regulations. Ability to stand for long periods of time. Ability to work in a fast-paced, stressful environment. Ability to exert up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Strong attention to detail. Some knowledge of general record keeping practices. Knowledge of modern computer equipment, including Microsoft Software: Outlook, Word, Excel, PowerPoint and Publisher.

Minimum Training and Experience:

A High School Diploma or GED equivalent from an accredited institution. A minimum of one-year experience as a cashier in a position that required computerized data entry of cash, checks, credit card payments, etc. Must have a valid State of Florida Driver License.

The City of Hialeah Human Resources Department is committed to providing employees an exceptional work environment where through hard work, dedication, and equal opportunity for learning and personal development, employees are able to grow, flourish, and make a difference in our community. The Human Resources Department ensures compliance with Federal, State, and local laws, collective bargaining agreements, and City policies, rules and regulations. The City of Hialeah is an equal opportunity employer. There will not be any discrimination or harassment of any kind on account of age, color, race, religion, sexual orientation, national origin, disability, genetic information, marital or familial status, military service or any of the protected categories. The City of Hialeah is a drug and alcohol free employer.

City of Hialeah Municipal Government