Loro Piana, Client Advisor, Beverly Hills

Loro Piana, Client Advisor, Beverly Hills Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready‑to‑wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us as a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence. General Purpose of the Position We are seeking a Client Advisor to join our team. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives. Job Responsibilities Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards. Develop and incorporate comprehensive product knowledge to facilitate the sales process. Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store. Cultivate and maintain strong relationships with clients by following up on purchases and providing after‑sales support. Collect and update client information to enhance future interactions and tailor services to individual preferences. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines. Collaborate with store leadership to execute action plans aimed at enhancing sales performance. Identify key opportunities for optimizing sales growth and operational efficiencies. Profile 2+ years of sales or sales support experience, preferably in a luxury retail environment. Proficient in Microsoft Office, SAP, and other digital tools. Excellent attention to detail, customer service, and teamwork skills. General knowledge of sales, operations, and inventory. Ability to lift and move up to 40 pounds. Additional Information – Benefits We offer a comprehensive range of benefits including medical, dental, and vision coverage; fertility support, adoption and surrogacy reimbursement; tuition reimbursement; 401(k) match; and Headspace mental health support. Employees also enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks. Compensation Loro Piana provides market‑competitive pay with the flexibility to recognize and reward expertise, performance, and tenure. The published salary range is $25 to $28 USD per hour, although we reserve the right to pay outside this range. EEO Statement We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all‑encompassing and equitable. #J-18808-Ljbffr