Investigative Specialist

Investigative Specialist
New York, NY
Pay: $33.00 - $40.00 per hour
26-07206

Job Summary

The Investigative Specialist is responsible for providing investigative and administrative support for claims-related matters and special projects. This role conducts preliminary investigations, manages information requests, coordinates with external vendors, and prepares professional correspondence and documentation. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while maintaining professionalism and accuracy.

Job Responsibilities

• Conduct preliminary investigations on newly assigned matters.
• Run and submit ISO searches on assigned cases.
• Request social media investigations, background searches, and medical canvas searches through external vendors.
• Assist with processing contractor insurance referrals related to claims matters.
• Draft professional, template-based correspondence to plaintiff attorneys and other stakeholders.
• Request and obtain Freedom of Information Law (FOIL) records and New York City Notices of Claim.
• Maintain accurate records, case documentation, and data entry within applicable systems.
• Coordinate with internal teams and external vendors to support investigative activities and case resolution.
• Manage multiple assignments simultaneously while meeting deadlines and maintaining attention to detail.
• Provide support on additional projects and assignments as needed.
• Maintain regular attendance and adhere to established processes and procedures.

Job Requirements

• Minimum of 5 years of experience in investigations, investigative support, claims administration, insurance, private investigation, utility operations, or a related field.
• Demonstrated experience conducting investigations and managing investigative support activities.
• Strong organizational and data entry skills with exceptional attention to detail.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience drafting professional correspondence and documentation.
• Ability to remain composed and effective in high-pressure situations.
• Proficiency with Microsoft Office applications and standard business systems.

Education

• Bachelor's degree in Criminal Justice, Business Administration, Public Administration, Legal Studies, or a related field preferred.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or View phone number on click.appcast.io.