Senior Manager Sales Operations, North America

Solenis is a global provider of water and hygiene solutions, operating in 160+ countries and employing over 23,000 professionals. Sr. Manager, Sales Operations, North America Pool Solutions | Commercial Sales Organization Reports to: Senior Director, Global Sales Operations Scope: North America commercial sales operations (~$620M in revenue) Direct reports: Sales Enablement Manager, Events & Communications Manager, Field Account Manager (+ 5 Key Account Representatives) Key Responsibilities Own execution of the 14‑pillar sales operating model across the NA commercial organization Manage the NA pipeline review cadence, pipeline calls/updates, and deal inspection process Drive Salesforce adoption, data quality, and hygiene for all NA sellers and sales leaders Build and maintain NA dashboards, scorecards, and performance reporting Identify process friction and deliver continuous improvements that reclaim selling time Turn large, complex datasets into clear, compelling narratives that the field can act on Leverage AI and emerging technology to build tools, automate workflows, and surface insights that would otherwise stay buried in the data Deliver data‑driven stories to sales leadership and front‑line managers that connect the numbers to specific actions Administer revenue intelligence tools and ensure they deliver measurable seller value Partner with front‑line managers to embed coaching, pipeline discipline, and accountability into their operating rhythm Bring credibility earned from personal sales experience to every conversation with sellers and leaders Support onboarding, enablement, and ongoing seller productivity initiatives Use experience to identify where sellers are struggling and translate that into operational solutions Bring forward big ideas that push the NA sales organization toward world‑class standards Think ahead: anticipate what the team will need next quarter, next year, and start building for it now Challenge the status quo constructively and propose better ways of doing things when current approaches are not good enough Directly manage the Sales Enablement Manager, Events & Communications Manager, and Field Account Manager (with 5 Key Account Representatives) Develop, coach, and hold the team accountable to high standards Build a team culture that reflects the Hunter DNA: Collaboration, Competitiveness, Courage, Composure, and Curiosity Required Qualifications Extensive sales background as both an individual contributor and a sales leader 5+ years of experience in sales operations, revenue operations, or a hybrid sales/ops leadership role in a B2B commercial environment Proven ability to lead teams and build a culture of accountability, performance, and continuous improvement Strong Salesforce proficiency with ability to connect data to strategy, not just pull reports Demonstrated ability to take large datasets and create a compelling story that drives field action Working knowledge of AI applications, including building programs, automating workflows, and creating tools that improve seller productivity Experience managing pipeline cadence, deal inspection, and coaching processes Strong presence and communication skills; comfortable presenting to senior leadership and field teams alike Track record of thinking ahead, bringing forward ideas, and driving meaningful change in a sales organization Preferred Qualifications Experience in industrial distribution, specialty chemicals, water treatment, or adjacent industries Exposure to revenue intelligence tools and sales enablement platforms Experience supporting field sales organizations across multiple US regions Background in change management and driving adoption of new tools and processes at scale What Success Looks Like NA pipeline cadence runs without interruption; Actions compliance sustained at 80%+ SFDC adoption maintained at 91%+ with improving data quality Win rate sustained above B2B manufacturing benchmarks Sales leadership and front‑line managers describe this person as an indispensable partner, not a back‑office function Senior Director's time on NA day‑to‑day execution drops below 20% within 90 days of onboarding Team led is engaged, developed, and performing at a higher level than when they started Big ideas are being brought forward, not just tasks being completed Pool Solutions, a Solenis Company | Confidential Solenis is an Equal Opportunity Affirmative Action Employer, including Minorities / Women / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr Solenis LLC