Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Assistant Manager - Lead Team, Guest Experience & Ops

$20.9 - $23.22 per hour

Chuck E. Cheese's

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!Compensation Details$20.90 - $23.22 HourlyCommission DetailsExempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).Job DescriptionYou won’t just help manage the restaurant, you’ll help manage expectations and trust us, guests expect “incredible” every time they come to Chuck E. Cheese. As a Senior Assistant Manager, you’ll make sure employees have everything they need – from resources to training to motivation – so “every guest leaves happy.” Yes, we expect a lot. Fortunately, we offer a lot in return.Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!Job Responsibilities:Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standardsBuild sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to the entire teamCoach, teach and motivate team to maintain high quality Guest service and safetyExercise good business skills and judgement in cost control procedures, financial accounting, inventory levels and labor managementSkills We’re Looking For:Coaching and Developing OthersDemonstrates Ethics and IntegrityEffective CommunicationEmpowers OthersValues DiversityTime and Priority ManagementProblem Solving and Decision MakingMinimum Qualifications:Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)Must have a high-school diploma or GED. College degree preferredMinimum of two (2) years previous management experience preferably in the food service industry OR proven track record as a CEC Assistant ManagerEssential Job Functions and Work Environment:Must be able to lift or carry objects weighing 0-50 pounds during scheduled shiftMust be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shiftThe work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions.Benefits & Perks:CEC offers a competitive benefits package designed to support employees nationwide.All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.Full-time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.State & Local Compliance:CEC provides paid sick leave and other benefits as required by applicable state and local laws.1 hour per 30 hours workedReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests.#Diversity #Inclusion #CultureThe Company:CEC Entertainment, LLC (“CEC”), headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza and Chuck’s Arcade brands.Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. As the place Where a Kid Can Be a Kid, the brand is committed to safety through programs like Kid Check and community support, having donated more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese received the “Best in STEM” award and was named one of America’s Greatest Workplaces, highlighting its industry leadership both in innovation and employee well-being.Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories because fun isn't added on-“The Fun is Baked In”! Through amusement and connection, families and communities are brought together every day. Both Chuck E. Cheese and Peter Piper Pizza champion play through different attractions to support physical wellness and strengthen motor skills in kids.CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. The company proudly fosters a culture of diversity and celebrates fun and play to unite every family. Learn more at chuckecheese.com and peterpiperpizza.com.Benefits:CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.* * *At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Assistant Manager - Lead Team, Guest Experience & Ops in Raleigh, NC vacancy
  •  ...Subway - 74271-0 is seeking an Assistant Manager to enhance guest experiences and manage restaurant operations in North Carolina. Responsibilities include staff supervision, inventory control, and maintaining restaurant standards. The ideal candidate will have restaurant... 
    Suggested
    Shift work

    Subway - 74271-0

    Raleigh, NC
    3 days ago
  • $15 per hour

     ...Skates of America is hiring a part-time Assistant Manager at United Skates Raleigh, located at 29...  ...outgoing candidates with management experience in entertainment or hospitality. The role...  ...operations, cash control, and entertaining guests in a fun environment. Work hours are... 
    Suggested
    Hourly pay
    Part time
    Flexible hours
    Night shift
    Weekend work

    United Skates of America

    Raleigh, NC
    5 days ago
  • $15 per hour

     ...United Skates of America Inc. as an Assistant Manager at our Raleigh location. We're...  ...seeking outgoing candidates who can lead by example and manage guest experiences in a fun roller-skating...  ...opportunities for advancement and great team benefits! #J-18808-Ljbffr... 
    Suggested
    Hourly pay
    Weekly pay
    Part time
    Flexible hours

    United Skates of America

    Raleigh, NC
    4 days ago
  •  ...restaurant chain in Raleigh is seeking a Restaurant Manager to oversee operations, guest satisfaction, and employee performance. The...  ...at least 2 years of restaurant management experience and food safety certification. Join a team that values fun, food, and people! #J-18808-... 
    Suggested

    Default Brand

    Raleigh, NC
    3 days ago
  • The Fresh Market Inc, located in Raleigh, NC, is seeking a Guest Service Manager to lead team members and enhance the guest experience. The ideal candidate will possess 3 years of management experience in a relevant field and demonstrate a strong passion for service excellence... 
    Suggested

    The Fresh Market Inc

    Raleigh, NC
    4 days ago
  • $23.19 - $31.38 per hour

     ...transformational products and experiences that support people in...  ...our people. Job Summary The Assistant Manager, Guest Experience role is an essential...  ...of the store leadership team, ensuring our team members...  ...Experience are responsible for leading from the floor to build,... 
    Minimum wage
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Raleigh, NC
    4 days ago
  • $12 - $15 per hour

    Beaufort Ace Hardware in North Carolina is seeking an Assistant Floor Manager. This role requires management experience and involves overseeing department operations, ensuring safety, and providing excellent customer service. The position is available full-time or part-... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Weekend work

    Beaufort Ace Hardware

    Raleigh, NC
    4 days ago
  •  ...is seeking a Restaurant General Manager for Taco Bell in West Jefferson...  ..., and delivering exceptional guest service. This role involves recruiting...  ...strong communication and team-building skills, along with 1-4 years of supervisory experience in a food or retail environment... 

    Fulenwider Enterprises Inc

    Raleigh, NC
    5 days ago
  •  ...A leading restaurant franchise in Raleigh, NC is seeking a Restaurant General Manager to oversee operations and drive profitability. The ideal...  ...have at least one year of experience in food service management,...  ...commitment to delivering exceptional guest experiences. This full-time... 
    Full time

    KBP Inspired

    Raleigh, NC
    3 days ago
  •  ...LLC is looking for a Flowrider Lead responsible for maintaining a fun and safe environment for guests and staff in a dynamic...  ...at least 1 year of lifeguard experience and successfully complete requirements...  ...Experience in leading and maintaining team performance is essential. #J-... 

    H2OBX LLC

    Raleigh, NC
    5 days ago
  • A leading fast food franchise in Raleigh is looking for a Guest Experience Leader to create positive customer interactions. In this part...  ...role, you will greet guests, assist them with orders, and ensure...  ...a rewarding job in a vibrant team environment. #J-18808-Ljbffr McDonald... 
    Part time
    Flexible hours

    McDonald's

    Raleigh, NC
    5 days ago
  •  ...skills and be yourself. The Team for Me - Our people want to...  ...feel-good moments with our guests. Does this sound like you? You...  ...future with college tuition assistance, high school completion programs...  ...day in the life of a Guest Experience Lead at McDonald's: Requirements... 
    Full time
    Part time
    Local area

    McDonald's

    Raleigh, NC
    5 days ago
  •  ...looking for a Sausageworks’ Professor in Raleigh, NC. This role requires an engaging personality dedicated to providing exceptional guest experiences in the SausageWorks department. Responsibilities include ensuring fun interactions with guests, achieving sales goals,... 

    Lowes Foods

    Raleigh, NC
    3 days ago
  • $11 per hour

    A leading fast-food chain in Raleigh, North Carolina, is looking for a Guest Experience Lead. This part-time role involves greeting guests, assisting with orders, and ensuring customer satisfaction. Candidates should be at least 18 years old and possess a great attitude... 
    Part time
    Flexible hours
    Day shift

    McDonald's

    Raleigh, NC
    4 days ago
  • GameStop in Raleigh is looking for an Assistant Store Manager to oversee sales operations and ensure exceptional guest service. In this role, you will...  ...will have prior retail management experience and the ability to lead a dedicated team. Join GameStop to be part of a... 

    GameStop

    Raleigh, NC
    3 days ago
  • $80k - $100k

     ...establishment in Charlotte, North Carolina seeks a General Manager to lead operations and manage a diverse team. The ideal candidate has 2-3 years of culinary management experience and a passion for team development and guest satisfaction. This role offers a total compensation... 

    Viva Chicken

    Raleigh, NC
    5 days ago
  • $21.5 - $24.74 per hour

     ...transformational products and experiences that support people...  .... Job Summary The Guest Experience Lead is responsible for...  ...the store leadership team, responsible for...  ...product education and assisting the guests when needed...  ...supervisor or people management not necessary; examples... 
    Minimum wage
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Raleigh, NC
    4 days ago
  •  ...SmartBank is seeking a Senior Financial Services Representative to provide excellent customer...  ...skills, as well as the ability to manage complex financial transactions and lobby...  ...should have a high school diploma and prior experience in banking. The position requires a... 
    Senior

    SmartBank

    Raleigh, NC
    3 days ago
  • Lululemon Athletica in Crabtree Valley Mall is seeking a Guest Experience Lead to enhance the in-store experience. This role requires oversight of team performance and guest engagement, providing product education, and supporting hiring processes. The ideal candidate should... 

    Lululemon Athletica

    Raleigh, NC
    2 days ago
  • Advance Auto Parts is seeking a Senior Merchandising Operations Specialist based in Raleigh...  ...processes. Key responsibilities include leading initiatives, creating documentation, and...  ...data accuracy. Minimum 3 years’ experience in merchandising operations is required... 
    Senior
    Work at office
    Remote work

    Advance Auto Parts

    Raleigh, NC
    3 days ago
  • $155k - $175k

    A leading global technology company is looking for a Sr Manager, Enterprise Knowledge Management (EKM) Strategy & Ops. This remote role involves developing EKM strategy and ensuring best...  ...Ideal candidates will have extensive experience in product operations and knowledge... 
    Senior
    Remote job

    Lenovo

    Raleigh, NC
    2 days ago
  • McDonald’s is hiring a Shift Manager in North Carolina to lead the restaurant's operations. The successful candidate will handle crew schedules and inspire the team to provide outstanding guest experiences. Essential skills include strong customer service focus, effective... 
    Shift work

    McDonald’s

    Raleigh, NC
    5 days ago
  •  ...seeking a Shift Leader to join their team in North Carolina. This role involves leading and motivating a team to ensure an outstanding guest experience, while managing daily operations and maintaining...  ...into higher positions like Assistant or Restaurant General Manager, the... 
    Full time
    Flexible hours
    Shift work

    KF

    Raleigh, NC
    5 days ago
  •  ...would love to have you join our team. As a Sushi Chef, you will...  ...contribute to our customers' dining experience. We offer competitive pay, a...  ...and timely service - Assist with catering orders and special...  ...front of the house to be sure guest experience is great Skills: -... 
    Full time
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Tryon International

    Raleigh, NC
    3 days ago
  •  ...laboratory equipment. Candidates should hold an Associate’s degree in Medical Laboratory Science and have 3-5 years of laboratory experience in high complexity testing. The position offers comprehensive benefits, including medical coverage, financial protection, and... 
    Senior
    Full time

    Memorial Physician Practices

    Raleigh, NC
    5 days ago
  •  ...Raleigh, NC to oversee store operations, lead a team of 70-100 members, and drive sales....  ...ideal candidate has at least 6 years of management experience in a retail environment, strong...  ...include executing strategies to enhance guest experience, maintaining high food safety... 
    Local area
    Flexible hours

    The Fresh Market Inc

    Raleigh, NC
    3 days ago
  •  ...operations, training staff, and ensuring excellent guest service. Candidates should have a minimum of 1 year hotel experience, solid communication and leadership skills,...  ...work any shift. Key responsibilities include managing check-in/check-out processes and maintaining... 
    Shift work

    CMC Hotels

    Raleigh, NC
    3 days ago
  •  ...Mall location in Raleigh, NC. This role involves supporting sales and profit goals by delivering the best customer experience and collaborating with your team. The ideal candidate is an ambitious leader with strong analytical skills and a customer-centric approach.... 

    H & M Hennes & Mauritz Gruppe

    Raleigh, NC
    3 days ago
  •  ...and coordinating food and beverage services to ensure excellent guest experiences at our events. Competitive pay rates and a comprehensive benefits package are available for full-time associates. Join a team dedicated to quality service, with opportunities for personal... 
    Full time

    Concord Hospitality Enterprises

    Raleigh, NC
    2 days ago
  • $23.19 - $31.38 per hour

     ...lululemon is seeking an Assistant Manager, Guest Experience in Raleigh, North Carolina. This role is crucial for enhancing guest interaction and building a cohesive team environment. The ideal candidate should have experience in leadership and team management. Responsibilities... 
    Hourly pay

    lululemon

    Raleigh, NC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Assistant Manager - Lead Team, Guest Experience & Ops. Be the first to apply!