Solutions Analyst II - TII Payment Testing - USRTP

Job Description

Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth. 

As a Solutions Analyst II in Payments Technology, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You’ll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs. 

Job responsibilities

• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, dependency/change impact analysis, and solution documentation, validating outputs and handling data according to sensitivity and security requirements.
• Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
• Translate complex business requirements into well-structured Testing solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability and applying best practices to address evolving business needs
• Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
• Assist in managing project dependencies and change control, and promote continuous improvement by identifying opportunities for process enhancements and applying
• Guide the work of others, ensuring timely completion and adherence to established principles and practices

 

Required qualifications, capabilities, and skills

 

• 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements 
• Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment (or equivalent experience demonstrating testing ownership and release accountability)
• Working knowledge of using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain and following data handling expectations
• Demonstrated ability to define test strategy and governance and execute complex testing across multiple platforms and integrated user journeys, with disciplined defect management through closure
• Proven accountability for delivery outcomes, including release readiness and go/no-go decisioning, with sound judgment under time constraints and competing priorities
• Strong track record of Stakeholder engagement across Product, Program and Testing teams 
• Experience with Agile Methodology including Jira 
• Experience in API Testing (I.e. Bruno)

 

 

Preferred qualifications, capabilities, and skills

 

• Proven ability to incorporate AI solutions in day to day work 
• Experience in testing, product delivery, change execution, or operational readiness within a regulated or highly controlled environment (or equivalent experience demonstrating testing ownership and release accountability)
• Proven understanding of Payment processing systems

 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.