Tiffany & Co. Senior Specialist, Content Innovation & Training

Tiffany & Co.

Position Overview:

The Senior Specialist Content Innovation & Training shapes how the brand's visual merchandising vision is communicated and implemented across all retail environments. The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.

Key Accountabilities:

Visual Guidelines and Brand Standards

Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team

Training

Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
Create scalable training tools that support global teams while allowing for regional nuance

Collaboration, Innovation, and Leadership

Act as a strategic partner to VM Styling and design teams
Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
Manage external agencies or creative partners for content development when required
Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments

Luxury Products Handling

Handle and process product requests supporting Global CVM initiatives
Maintain accurate inventory and reporting of products allocated to the Product Presentation team

Required Qualifications:

5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
Strong expertise in luxury visual standards and high-end retail environments
Proven experience creating visual guidelines, training content, and learning frameworks
Excellent visual, written, and verbal communication skills
Strong project management and stakeholder alignment abilities
Adobe Creative Suite, Photoshop

Preferred Qualifications:

Detail-oriented with an uncompromising eye for quality and consistency
Strategic thinker with strong hands-on execution skills
Natural educator and storyteller who can translate complexity into clarity
Collaborative, influential, and comfortable operating across global teams

Apply

Vacancy posted 1 day ago

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