Tiffany & Co. Security Lead - The Landmark
$22.53 - $30.48 per hourTiffany & Co.
JOB TITLE: Security Lead REPORTS TO: Security Manager Eligible candidates must be flexible to work either Mid Shift (2:30pm-11pm) on a regular basis. JOB PURPOSE: At Tiffany & Co., our people are at the heart of our legacy. As a Security Lead within the Landmark, you will serve as a key ambassador of safety, discretion, and operational excellence-ensuring the protection of our clients, employees, and iconic assets within one of our most prestigious global locations. This elevated role requires a strategic mindset, refined leadership, and an unwavering commitment to excellence. In addition to supporting daily security operations, the Security Lead plays a critical role in developing Security Leads and strengthening the overall security framework. Key Responsibilities: Leadership & Team Management
- Provide direction and oversight to on-site security personnel, ensuring optimal deployment and seamless coverage across all floors and client touchpoints.
- Lead by example through professionalism, accountability, and elevated service standards.
- Coordinate execution of security training programs for both the store and security teams within the Landmark, ensuring alignment with overall security objectives.
- Cultivate a high-performing team through mentorship, structured training, and ongoing feedback.
- Support the growth and readiness of Security Leads, reinforcing a culture of continuous development.
- Partner with Security Managers on conducting comprehensive onboarding and ongoing refresher training pertaining to security protocols.
- Act as a senior subject matter resource and mentor for employees and junior training staff regarding security training content and best practices.
- Execute and uphold all security protocols and procedures with precision.
- Oversee incident response, access control, and surveillance systems while maintaining a proactive presence on the floor.
- Conduct routine inspections to ensure the integrity of physical security measures.
- Maintain accurate and timely documentation of all incidents and daily activity.
- Support audits and security assessments by providing detailed reporting and insights.
- Maintain training calendars, attendance records, and compliance documentation, ensuring adherence to all internal and external regulatory standards.
- Partner closely with internal teams-including Retail, Operations, and Hospitality-to ensure seamless and secure client experience.
- Engage with external partners and stakeholders with professionalism and discretion.
- Partner with Security Management population to drive updates and improvements to training programs based on thorough analysis of incident data, audit findings, and regulatory requirements.
- Identify potential vulnerabilities and implement strategic solutions to mitigate risk.
- Contribute to emergency preparedness planning and ensure readiness across all scenarios.
- Be able to communicate rapidly and effectively.
- Integrity and sound judgment in high-pressure environments
- Strong communication and interpersonal skills
- Strategic thinking with a proactive mindset
- Adaptability and composure in a dynamic, client-facing setting
- A sense of urgency paired with refined professionalism
- Minimum 3-5 years of experience in security, law enforcement, or a related field; luxury retail or hospitality environment preferred
- Proven leadership experience with the ability to coach, develop, and influence teams
- Strong understanding of security systems, including CCTV, access control, and incident management protocols
- Ability to assess risk, make sound decisions, and respond effectively in high-pressure situations
- Excellent written and verbal communication skills, with strong attention to detail in reporting
- Professional presence with a high level of discretion and integrity in a client-facing environment
- Flexible availability, including evenings, weekends, and holidays, based on business needs
- Ability to stand, walk, and move throughout a multi-floor environment for extended periods
Vacancy posted 28 days ago
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