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Field Service Manager

Accenture

Consulting Professional For Utility Enterprise Asset ManagementA motivated consulting professional with experience in Utility Enterprise Asset Management (EAM), Work Management, or Field Operations who is passionate about helping electric and gas utilities modernize their operations. You enjoy solving complex business challenges by combining utility industry knowledge with technology-enabled transformation, helping clients improve asset reliability, workforce productivity, operational performance, and customer outcomes.You thrive in collaborative environments, enjoy working directly with clients, and are excited by opportunities to leverage Data & AI, automation, advanced analytics, and digital technologies to transform utility operations. Whether supporting business process improvements or large-scale technology implementations, you are eager to learn, grow, and deliver measurable business value.The WorkSupport the delivery of Utility Enterprise Asset Management (EAM), Work Management, and Field Service transformation initiatives for electric and gas utility clients.Analyze client business processes and operational challenges across asset management, maintenance, work management, construction, field operations, and asset performance.Help clients define future-state operating models, improve business processes, and implement enterprise asset management solutions.Participate in requirements gathering, functional design, solution configuration, testing, deployment, and post-go-live support activities.Collaborate with cross-functional client and Accenture teams to deliver successful business and technology transformation programs.Support implementation and optimization of enterprise asset management platforms such as IBM Maximo, SAP PM/EAM, Infor EAM, IFS, or similar solutions.Leverage Data & AI, automation, predictive analytics, and intelligent asset management capabilities to improve maintenance planning, asset health, operational efficiency, and business decision-making.Develop client-ready presentations, process documentation, business requirements, and executive-level recommendations.Build trusted relationships with clients while contributing to high-quality project delivery.Continue developing industry, consulting, and leadership skills through challenging client engagements.Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirementsHere's What You NeedMinimum of 5 years of experience supporting electric or gas utility operations, utility consulting, or enterprise asset management initiatives.Experience in one or more of the following:Enterprise Asset Management (EAM)Work ManagementField Service OperationsAsset Performance ManagementMaintenance OperationsUtility ConstructionUtility Supply ChainExperience working with one or more enterprise asset management platforms such as:IBM MaximoSAP PM / SAP EAMInfor EAMIFSOracle or similar enterprise asset management solutionsUnderstanding of utility operational processes and the relationship between asset management, work management, GIS, supply chain, customer operations, and finance.Experience participating in technology implementation, business transformation, or operational improvement initiatives.Bachelor's Degree or equivalent (12 years) work experience (If an, Associate's Degree with 6 years of work experience)Bonus Points If:You have previous consulting experience or experience supporting consulting engagements.You have experience with electric transmission & distribution, gas distribution, or power generation utilities.You have experience integrating EAM solutions with GIS, OMS, CIS, ERP, or Supply Chain systems.You have experience leveraging Data & AI, predictive maintenance, machine learning, GenAI, or automation to improve utility operations.You have experience working in Agile project environments.You have professional certifications related to IBM Maximo, SAP, Infor, IFS, or utility operations.You have strong presentation, communication, stakeholder management, and problem-solving skills.

Vacancy posted 2 days ago
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