Financial Aid Officer II

About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary The Financial Aid Officer II administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s). This position is responsible for assisting prospective and current students with questions regarding financial aid and enrollment services inquiries through timely customer service via telephone, emails and in-person and via live chat. Administers and serves as functional lead for administering one or more of the listed Financial Aid programs as needed on a cyclical basis and as directed by supervisor(s). Federal Programs: Pell, SEOG, FWS, Loans, Verification, R2T4, Dependency Overrides, Concurrent Enrollments, Consortiums, Cash Management, Waivers. State Programs: FSAG, Bright Futures, State Scholarships. Institutional Programs: National Student Exchange, Institutional Grants, Institutional Scholarships, Athletic Aid, Contracts and Grants, private loans, private scholarships, private programs. Acts as a change agent in all matters regarding the improvement and efficiency of projects. Researches and analyzes complex problems and recommends and implements appropriate solutions. Assures staff is trained to support the administration of aforementioned programs and compliance requirements. Provides counseling and advises prospective students, parents, and continuing sutdents regarding financial aid procedures and regulations Analyzes applicants and their family's personal circumstances to establish their ability to contribute toward the cost of education. Counsels current and prospective students on application procedures, eligibility criteria, program requirements, and other financial aid concerns. Represents the financial aid office at orientation, high school outreach, workshops, and financial aid information sessions and recruitment events. Performs other related duties are required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Bachelor's degree and two (2) years of experience; or Master's degree and one (1) year of experience Departmental Requirements Must be able to obtain clearance for National Student Loan Data System (NSLDS) access within 60 days of employment. Desired Qualifications Experience collaborating with others in an academic setting. Proficiency with Microsoft Office Suite. Job Category Administrative Advertised Salary $48,000-$50,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements Expanded Background Check Other Information Ability to work flexible hours as needed. Ability to work occasional evenings, weekends and at locations outside of the University Ability to travel locally Disclosures Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Notice of Non-Discrimination FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiantive Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at View phone number on click.appcast.io or email View email address on click.appcast.io. Reasonable Accommodation Statement Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at View phone number on click.appcast.io or View email address on click.appcast.io. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity. #J-18808-Ljbffr