Desktop Network Support

Company Description HamayaGroup is an IT technical support provider delivering on-demand and well-managed IT services to clients worldwide. The organization offers a broad range of engineering resources, including desktop, network, server, wireless, and data storage engineers, as well as smart hands support. HamayaGroup’s professional services cover IT consulting, break-fix, data center support and relocation, business process optimization, and managed IT services. The team provides 24/7 system monitoring, proactive maintenance, remote support, and desktop hardware repair across Canada, USA, UK, and Latin America. Applicants can expect to join a highly skilled technical team dedicated to reliable, responsive support for diverse IT environments. Role Description We're Hiring – Dispatch / On-Demand IT Support Engineers Employment Type: Dispatch / On-Demand (Field Support) We're looking for experienced IT Support Engineers to support asset management and onsite IT infrastructure activities. Key Responsibilities Inventory and tag IT & Non-IT assets (PCs, Servers, NAS/SAN, Oscilloscopes, Digital Card Readers, etc.) Record assets in a centralized Asset Management Database Submit daily progress reports to the Project Manager Verify and install the Qualys Agent on IT assets where required Provide break/fix support for IT equipment, including workstations, network devices, and NAS/SAN storage Coordinate with site administrators to identify asset ownership Requirements Experience with Desktop Support / Field Support / IT Asset Management Knowledge of Windows systems, servers, networking, and storage devices Strong troubleshooting and documentation skills Ability to work independently on onsite dispatch assignments #J-18808-Ljbffr HamayaGroup