Head of Customer Reliability & Experience
Spectrum
Spectrum in Charlotte, NC is seeking a strategic leader to enhance customer reliability initiatives. You will guide a dedicated team in shaping service interruption processes and improving customer experiences. The ideal candidate has over 10 years in customer experience and operations, with a proven ability to lead teams and influence executive decisions. This role offers a comprehensive benefits package and the chance to impact millions of customers. #J-18808-Ljbffr Spectrum
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Head of Customer Reliability & Experience in Charlotte, NC vacancy
- ...Director Of Customer Experience Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve's brand portfolio and our unmatched technical expertise, we...SuggestedWork at officeLocal area
- A leading industrial solutions provider in Charlotte, NC, seeks a Director of Customer Experience to drive customer service and sales strategy. The role involves leading a team, ensuring operational excellence, and collaborating with various departments to optimize customer...Suggested
- Director of Customer Experience The director of customer experience, under minimal supervision, performs senior-level work with considerable decision-making discretion overseeing the development, implementation, and continuous improvement of policies, procedures, and service...SuggestedWork experience placementLocal area
- Corporate CSI/Customer Experience Director in Charlotte, NC at Sonic Automotive Location: 4401 Colwick Road Charlotte, NC 28211 Job Type: Other Experience: Director About Sonic Automotive operates franchised dealerships coast-to-coast. We also represent over 20 different...Suggested
- A leading automotive retailer in Charlotte, NC is seeking a Corporate CSI/Customer Experience Director. The role involves overseeing customer experience strategies, managing OEM relationships, and ensuring CSI performance across divisions. The ideal candidate will have...Suggested
- ...sponsorship, now or in the future. Do you thrive on driving innovation and transforming customer experiences through strategic leadership? At Spectrum, you’ll lead the Reliability Experience team dedicated to elevating service interruption processes, shaping business rules...Work experience placementLocal areaVisa sponsorship
$20 per hour
...Office Manager Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day... ...problems Customer service or administrative experience Scheduling or dispatch experience in a service...Hourly payFull timeSeasonal workWork at officeLocal areaMonday to Friday- ...Customer Experience Coordinator – Travel (Remote) Charlotte, North Carolina, United States About the job This is formotivated individuals... ...(training provided) Ideal Candidate Self-motivated and reliable Comfortable working independently from home Strong...Full timePart timeSecond jobWork at officeRemote workWork from homeFlexible hours
- ...Customer Success Lead Location: Charlotte, NC (Hybrid) In this role, you will serve... .... Track KPIs such as adoption, reliability, latency, and business impact to guide... ...grounded in field observations and customer experience. Validate fixes, test new features,...Work at office
- ...Job Title Guest Experience Specialist Job Description Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take...Part timeWork experience placementLocal area
$48k - $64k
...Description What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to... ...our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager, your focus will be on driving...Work at officeLocal area3 days per week- ...data-savvy, field-present leader with real healthcare delivery experience to help support and strengthen one of our most important... ...In this role, you will serve as Rezilient's primary on-site Customer Success presence in Raleigh and be a trusted day-to-day member...Local areaRemote work
$95k - $110k
...Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $95,0... ...(& travel expenses) Responsibilities Develop & execute a customized Program Management Plan to meet Clients’ safety program objectives...Full timeRemote work- ...EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our... ...through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build...Full time
$121k - $240k
...Customer Success Manager At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context... ...Skills You Must Have: Bachelor's degree or equivalent experience; Minimum 5 years relevant work experience as a Technical...Work experience placementFlexible hours$96.5k - $207.5k
...through effective commercialization, sales alignment, and client experience strategies.Responsible for product financial management... ...support of sales initiatives through product training and joint customer calls. Development of customer education and customer focus programs...- ...Dispatcher/Customer Experience Coordinator – Build an Exciting Career with GSM Services Are you looking for a reputable, stable company... ...negotiated with repeat customers who trust us for quality and reliability. The great people we add to our team enjoy a fun,...Temporary workWork at officeRemote workWeekend work
- ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
- ...Store Manager Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service...Local areaNight shiftEarly shift
- ...Customer Experience & Intake Supervisor (Workforce Programs) We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive...Local area
- ...tournaments and events for sports organizations across the country. Our customers run live, time-sensitive operations. Schedules need to be... ...and predictable. You will own the full post-sale customer experience across our product lines including onboarding, adoption,...Work at officeRelocationRelocation packageNight shiftDay shiftAfternoon shift
- ...We are currently hiring multiple Remote Customer Support Coordinators to join our growing... ...Support daily operations to ensure a smooth experience How Our Company Works We operate with a... ...knowledge Ability to work independently Reliable internet connection This role is ideal...Currently hiringRemote workFlexible hours
- ...leading fireplace products across residential markets. The Customer Service team supports builder partners, homeowners, sales... ...and provides ongoing communication to ensure a smooth and reliable customer experience. The Customer Service Supervisor leads the daily execution...
- An established industry player is seeking a dedicated Guest Services Representative to enhance the guest experience. This role involves assisting guests with check-in and check-out, handling payments, and maintaining a clean and organized front desk area. The ideal candidate...
$18 per hour
...Exhibitions, Inc. is looking for a Supervisor in Charlotte, NC, to support day-to-day floor operations while ensuring a seamless guest experience. This role involves supervising staff, maintaining operational standards, and assisting with employee training. The ideal...Hourly payFlexible hours$20 per hour
...satisfaction, managing staffing, and maintaining a professional environment. Candidates should have at least 2 years of hospitality experience and be available for flexible scheduling. The role offers an hourly wage of $20.00 along with various benefits like medical,...Hourly payFlexible hours- Guest Experience Director (Uptown Campus) Full Time Charlotte, NC Guest Experience Ministry RESPONSIBILITIES Assist in the overall leadership of the campus, ensuring all worship experiences are executed with excellence in an effort to make our guests feel seen and known...Full timeWork at officeWeekend work
- ...Charlotte, NC. This role will serve as a primary contact for guests and team members, assisting with training and ensuring outstanding customer service. Responsibilities include greeting guests, handling reservations, and maintaining hotel standards. The ideal candidate...
$18 per hour
Imagine in Charlotte, NC, is seeking a Supervisor to support daily operations and enhance the guest experience. The role involves supervising staff, ensuring operational standards are met, coaching team members, and assisting with employee training. Ideal candidates will...Hourly pay- ...We are currently seeking a Customer Care Coordinator to join our Customer... ...an exceptional customer experience while working with Inpro WT... ...and lift both hands over the head to reach for objects in tall... ...lasting relationships through reliability and openness. ~ Empowerment...Work at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Reliability & Experience. Be the first to apply!
Related searches
- customer marketing Charlotte, NC
- customer engineer Charlotte, NC
- customer retention Charlotte, NC
- work from home customer Charlotte, NC
- customer liaison Charlotte, NC
- customer satisfaction Charlotte, NC
- customer project program manager Charlotte, NC
- airport customer experience specialist Charlotte, NC
- customer experience analyst Charlotte, NC
- manager customer experience Charlotte, NC



