Admissions Counselor

Requisition Title Admissions Counselor (26000688) State Title: Professional Services Specialist 4 Bargaining Unit: AFT Employment Type: 35 hours per week / Full-time Internal salary: Range 18/$ 57,072.15 - $ 91,302.36 External salary: Range 18/$ 57,072.15 - $ 65,629.71 UNION POSITIONS: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below. Position Overview The primary responsibility of the Admissions Counselor is to recruit first‑year students in‑state and out‑of‑state and serve as transfer support. The counselor engages in off‑campus and on‑campus recruitment events, such as college fairs, high school visits, panels, and presentations in both in‑person and virtual modality. The counselor reviews applications holistically and efficiently, supports the recruitment efforts of the Office of Admissions, and provides exceptional customer service for students, families, and stakeholders. The counselor maintains regular communication via phone, email, and in‑person meetings with all stakeholders, focusing on in‑state and out‑of‑state recruitment. The Admissions Counselor also assists projects that target specific recruitment cohorts. Responsibilities Recruit students according to the recruitment practices and policies established by the college; represent the college at out‑of‑state (primarily NY or PA) and in‑state college fairs; participate in college night/day programs in recruiting first‑year students and Transfers; participate in on‑campus weekday and weekend recruitment events; participate in virtual recruitment events throughout the year. Efficiently process and review new entrant applications according to the standards and procedures established by the administration and the Admissions Office; utilize the CRM system to support office operational needs in terms of reporting, communications, and scholarship evaluation. Engage actively with prospective families, including answering emails and phone calls, admissions presentations to different cohorts in person and virtually, and providing customer service support. Perform other duties or projects as assigned by the Director of Admissions necessary to achieve the highest quality of customer service in support of the overall mission of the office or a special cohort. Qualifications Required Graduation from an accredited college with a Bachelor’s degree. One year professional experience in an institution of higher education or in education, higher education, or another field that is directly related to the functions of the position, or equivalent experience as determined by the appointing authority. Applicants without the required education may substitute experience on a year‑for‑year basis (30 credit hours equals one year of college). A Master’s degree in a related field may be substituted for one year of the required experience. Ability to interact with various levels of faculty, staff, students, and parents. Data analysis and reporting: ability to analyze applicant data, identify trends, and report on recruitment efforts or outcomes; experience with CRM systems. Networking and relationship‑building: ability to develop and maintain relationships with high schools, community organizations, and other institutions to assist the office in building a pipeline of applicants. Presentation and public speaking: strong oral presentation skills; comfortable presenting to groups in large and small forums such as recruitment events, fairs, and virtual sessions. Effective organization, time management, and written communication skills. Preferred Admissions experience, either as an admissions professional or student ambassador. Employment in a TCNJ‑comparable higher education setting. Accommodation Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodations cannot be made because they would cause the employer undue hardship, the applicant may not be eligible for the position. Employee Benefits Comprehensive benefit plans covering medical, dental and prescription plans. Generous leave entitlements program and Energy Savings Program. Employee and dependent tuition waiver and reimbursement program. Pension, retirement, and deferred compensation plans, group life insurance. Access to extensive learning opportunities. Equal Opportunity Statement The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity. #J-18808-Ljbffr