Production Lead

Production Lead

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the "100 Best Companies to Work For®" since 2014! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

The Production Lead takes ownership to ensure that the highest quality products are produced. The Line Lead provides support to Production Supervisors by leading and achieving business goals through superb people leadership on the shop floor, with responsibility for product safety, product quality, cost management, work safety, and compliance. The Lead is also responsible for executing production schedules.

You'll thrive in this position if you are:

• Service Oriented: you're a people person who effortlessly provides exceptional support whether it be over the phone or in person.
• A Skilled Problem Solver: you take action and think outside the box to find solutions and extend the application of your resources.
• Adaptable: you're at ease in a fast-paced environment and are able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and willing to work various shifts and extended hours if necessary.
• Improvement Focused: you never turn off the thought "how can I do this better or faster?".

Responsibilities include:

• Leading production work area with or without direct supervision.
• Supporting the supervisor with monitoring performance and attendance of team members and escalating if disciplinary action is needed.
• Ensuring attainment of projected yields and the timely and cost-effective manufacture of products and safe and sanitary conditions through effective monitoring, supervision and coordination of assigned equipment and personnel.
• Ensuring proper handling of waste and accurate documentation relative to waste disposal.
• Ensuring directives for optimum utilization of all assigned personnel and equipment on the production line.
• Ensuring team members' understanding of product.
• Creating crewing and rotation schedules under the supervision of Production Supervisors.
• Inspecting machines and equipment to ensure specific operational performance and optimum utilization.
• Ensuring that necessary ingredients, supplies, tools, equipment, and documentation are available for the next product run.
• Collaborating closely with QA to assure the product meets all specifications. Reporting to appropriate QA and Management if a change is needed to improve product quality.
• Reviewing safety and housekeeping on a regular basis and communicating areas of opportunity to employees. Being proactive in these areas and taking "real time" action to correct Safety and Housekeeping issues.
• Leading and championing the 5s program.
• Maintaining shift to shift relationships by communicating with each shift supervisor before the shift change to determine production needs and priorities. Conducting a short changeover meeting with the oncoming Lead to apprise him/her of operational status.
• Ensuring that new team members know their responsibilities and tasks and are trained and certified in all procedures.
• Coordinating team members meals and breaks.
• Studying production schedules and estimating worker hour requirements for completion of job assignment.
• Completing and reporting all accidents in the production area, even if it is a minor incident.
• Explaining company policies to team members and enforcing safety regulations.
• Compiling required reports regarding regular inspections, sanitation violations, and steps taken to resolve deficiencies.
• Leading by example by communicating in a positive, respectful and collaborative manner. Coaching and helping team members to excel in their assigned tasks. Exemplifying our culture of inclusiveness, dignity, respect, and fun!

Qualifications include:

• Must have a flexible schedule and be able to work 3rd shift.
• Must be PQG (Product, Quality, Guarantee).
• Manufacturing or Food Handling industry knowledge.
• Ability to read and understand Product Specifications.
• Able to lift up to 50 lbs.
• Industrial Technical or Machinery experience.
• Basic hand tool knowledge.
• Basic computer skills including Outlook and Microsoft Office.
• Strong understanding of GMP (Good Manufacturing Practices) and People Safety policies.
• Strong verbal and written communication skills.
• Able to read, write and communicate in English and Spanish is preferred.

Benefits include:

• Medical, Dental & Vision
• Eligible for benefits first day of the month following 60 days of service
• 401K with company match
• 2 weeks of vacation which increases to 3 weeks starting in your 5th year
• Sick time
• 25%-35% discount when dining as a guest

The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mount, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.8 billion public company with more than 370 casual dining restaurants and over 48,000 staff members.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.