Site Leader

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary

THE OPPORTUNITY

British Swim School Cudahy is growing fast, and we need a leader ready to grow with it. This is a full-time, leadership-level role with a real seat at the table.

You will run the site day to day, lead the staff who work there, and be a true partner in the growth of the business. This comes with real ownership: your own office, a voice in strategy, and a genuine stake in Cudahy's trajectory.

RUNNING THE SITE

- Open and close the site each day: pool prep, equipment setup and teardown, and making sure the space is ready before the first lesson and secured after the last
- Oversee pool and facility maintenance, flagging and following up on any issues with the pool partner or vendors
- Ensure lifeguard and water watcher coverage on every shift, and step into that role personally as needed
- Own safety and security on site: daily safety checks, incident response, and making sure every layer of our safety culture is actually being lived, not just posted on a wall
- Be the go-to person on site for instructors, families, and the pool partner for day-to-day questions and issues

LEADING THE TEAM

- Build and manage the staff schedule, balancing coverage needs with instructors' lives
- Be the regular point of contact for instructors: texting, check-ins, and making sure they feel supported and cared for, not just scheduled
- Support hiring and recruiting for the Cudahy site, including sourcing candidates and helping run interviews
- Onboard new hires and lead ongoing training, keeping the team sharp and improving
- Set the tone on site: the culture, energy, and standards instructors are expected to bring to every lesson

GROWING CUDAHY

- Drive enrollment growth at the Cudahy site, working closely with leadership on the strategy to get there
- Support local marketing efforts: community outreach, events, and helping tell the Cudahy story
- Help identify and pursue local partnerships that expand access to lessons
- Bring ideas to the table on what is working, what is not, and where the opportunity is at this site
- Track and report on enrollment and growth trends so leadership always has an accurate read on Cudahy's trajectory

WHAT SUCCESS LOOKS LIKE

This role comes with real accountability and real trust. You are expected to perform at a high level.

- Enrollment growth at Cudahy against agreed targets
- Instructor retention and staff satisfaction on site
- Client retention and satisfaction at the Cudahy site
- Safety record: incident-free operation and consistent adherence to safety protocols
- Site operations running smoothly: on-time opens and closes, well-maintained facility, dependable coverage

WHAT YOU GET

- A seat at the leadership table: you are part of the team shaping the business's trajectory, not just executing someone else's plan
- Your own office at the Cudahy site
- Direct input into strategy and decisions that affect the site's future
- The chance to help build and grow a program, including our adaptive and autism-focused offering, that genuinely changes lives
- A leadership role in a business with a strong, proven culture and a track record of growth