Group Product Manager - Operations

POSITION SUMMARY

The Group Product Manager owns the strategy, roadmap, lifecycle, and value delivery for a portfolio of digital products that support McCarthy's business strategy. This is a people-leader role responsible for building, leading, and developing a high-performing product management team (Product Leads and Product Analysts) while ensuring consistent product practice, delivery quality, and stakeholder outcomes. This role turns business priorities into clear product direction, managing trade-offs across features, technical debt, and risks so products remain usable, reliable, and valuable over time.


RESPONSIBILITIES

• Defines and maintains product vision and product roadmaps aligned to business and digital strategies.
• Leads and coaches Product Leads and Product Analysts, aligning work and capacity to the product portfolio roadmap and setting clear practice and quality standards.

• Owns people management for the product management team, including hiring and onboarding, role clarity, performance management, coaching, and career development.

• Establishes and evolves team operating rhythms (planning, refinement, roadmap reviews, stakeholder touchpoints) to improve predictability, transparency, and throughput across the portfolio.

• Drives capability development across the team by setting expectations for discovery, backlog quality, outcome-based delivery, and stakeholder communication, and by providing feedback and targeted growth opportunities.

• Manages team capacity and skills mix across the portfolio, identifying resourcing gaps, succession needs, and development plans to support near-term delivery and long-term sustainability.

• Effectively prioritizes work and clearly communicates roadmap decisions, trade-offs, and timelines with business partners.

• Translates approved Ignite and Digital Governance decisions into executable roadmaps and capacity plans.

• Owns effective management of product backlogs so they reflect roadmap priorities and contain outcome-based, well-defined work with appropriate acceptance criteria.

• Monitors product health using metrics and feedback and manages key risks and Tier-2 issues through durable product or process improvements.

• Leads major lifecycle changes (upgrades, refactors, consolidations, rationalization) in line with architecture and platform standards to protect long-term product integrity and value.

• Partners with Digital Business Partners to route demand to existing products where possible or define net-new solutions, providing portfolio context and limiting unnecessary sprawl.

• Provides feasibility, portfolio fit, and cost and effort estimates for investment decisions related to assigned products.

• Builds strong relationships with internal partners and manages product-related vendors, ensuring alignment with McCarthy standards and product strategy.

QUALIFICATIONS

• Bachelor's degree in Business, Information Systems, Engineering, or related field, or equivalent experience; construction/engineering industry experience is a plus
• 8+ years in digital product management, including 3+ years leading Product Leads and/or Product Analysts and managing a portfolio or domain of products.

• Proven ability to own product/portfolio strategy, roadmap, lifecycle, and value delivery, turning business priorities into clear product direction and trade-off decisions.

• Demonstrated track record building, developing, and coaching high-performing product teams, with clear goals, standards, and growth plans.

• Experience designing and evolving product operating rhythms (planning, backlog refinement, roadmap reviews, stakeholder touchpoints) and standardizing product practices across teams.

• Evidence of innovation: challenging current-state processes/solutions and delivering measurable improvements in efficiency, quality, or user experience.

• Strong data- and metrics-driven mindset, using adoption, utilization, incident trends, and feedback to guide roadmap and investment decisions.

• Consistent record of reliable execution, including managing technical debt, reducing repeat incidents, and protecting long-term product integrity and stability.

• Excellent communication and systems thinking skills, able to simplify complex, cross-product processes and data flows for diverse audiences.

McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.

NOTICE TO EXTERNAL SEARCH FIRMS: McCarthy's Talent Acquisition Team is the only authorized representative permitted to engage with external search firms, staffing agencies, or other third-party recruiting partners. McCarthy maintains an Approved Agency List for recruiting partners, which is reviewed and updated annually.

McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.

If a candidate is submitted without an active agreement, McCarthy will have no obligation to pay any fees and reserves the right to contact, engage, interview, or hire such candidate(s) without any financial or other responsibility to the submitting agency. Unsolicited resumes, including those sent directly to hiring managers or other employees, will be considered the property of McCarthy.

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