Permits Coordinator

Coordinator Permits

The Permits Coordinator ensures compliance with local building department requirements to allow smooth and timely installation of our products. This role thrives in fast-paced environments, involves working closely with people, and focuses on process building and administrative functions.

What You Bring

2+ years of experience in the trades industry, preferably managing permits and/or rebates.

Experience working with municipalities and familiarity with electric, plumbing, and/or building codes.

ServiceTitan experience preferred.

Highly organized with exceptional follow-through abilities.

Strong verbal and written communication skills.

High integrity and advanced social skills; ability to build strong connections.

Competitive individual contributor who thrives in a team environment.

Quick and sound decision-making abilities.

Motivated to continuously improve and excel at your role.

Personality that blends well with a fast-paced, goal-driven environment.

Key Responsibilities

File, schedule, and close all job-related permits for installation and service work.

Schedule pre- and post-site inspections with customers and municipalities.

Manage and coordinate utility shut-offs and inspections from utility companies, third-party agencies, or municipalities.

Collaborate with Install Coordinators, Frontline Managers, and Dispatch to ensure all town requirements are completed.

Support conversion jobs by maintaining accurate paperwork.

Manage the renewal of all required local and state licenses.

Compile weekly and monthly permit reports, including opened, closed, and failed inspections.

Maintain and update master permit requirement documents for each township.

Develop and manage accurate permitting procedures.

Oversee customer product and rebate processing; ensure rebate packets are mailed and serve as liaison for rebate inquiries.

Manage equipment registration in CRM systems and with manufacturers.

Why You'll Love Working Here

Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.

Real Growth Opportunities: With more than 60+ strong local brands behind you, you'll have the chance to grow your skills, take on new responsibilities, and build a long-term career.

A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.

Purpose-Driven Work: Every role in the field, office, or leadership makes a real impact by helping families and communities stay safe and comfortable.

Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.

Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs you'll always know where you can grow next.

Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.

Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.

Safety First: A safety-first mindset built into every process so you go home safely every day.

Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.

Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.

Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Compensation & Benefits

Added Benefits

• 401(k) Profit Sharing Retirement Plan
• Medical, Dental, and Vision Plans
• $20K Life Insurance Policy Free to Employees
• Short- and Long-Term Disability Plans
• Paid Time Off
• 6 Paid Holidays

Pay Range

USD $22.00 - USD $25.00 /Hr.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.