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Field Services Technician / Engineer

Yochana

Job Title

Key Responsibilities

  • Equipment Installation and Maintenance: Install, maintain, and repair various types of equipment at client sites.
  • Troubleshooting and Diagnostics: Identify and resolve technical issues promptly to minimize downtime.
  • Customer Support: Provide excellent customer service by addressing client concerns and ensuring satisfaction.
  • Documentation: Maintain accurate records of services performed, including reports and logs.
  • Safety Compliance: Adhere to safety protocols and regulations to ensure a safe working environment.
  • Training and Guidance: Train clients and junior technicians on equipment usage and maintenance best practices.
  • Inventory Management: Manage tools and parts inventory to ensure availability for service tasks.

Experience: 7+ years of experience in field service or a related technical role.

  • Experience with equipment maintenance and repair in relevant industries (e.g., HVAC, telecommunications, medical devices).

Technical Skills

  • Proficiency in using diagnostic tools and equipment.
  • Knowledge of mechanical and electrical systems.
  • Familiarity with GPS and GIS tools for efficient navigation and site management.
  • Understanding of safety procedures and regulations.
  • Basic IT skills for managing service records and reports.

Desired Skills

  • Strong problem-solving abilities to diagnose and fix issues efficiently.
  • Excellent communication skills to interact with clients and team members.
  • Time management skills to handle multiple service calls and meet deadlines.
  • Adaptability to work in various environments and conditions.
  • Customer-focused mindset to ensure client satisfaction and build strong relationships.
Yochana
Vacancy posted 1 day ago
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