Cocktail Server Polo Lounge
The Windsor Court
Job Description
Job Description
Description:
The Windsor Court seeks a highly motivated and customer-oriented individual to join our team as a cocktail server. As a Polo Lounge Server, you will be responsible for providing outstanding service to our guests, ensuring a positive first and last impression by maintaining a professional, pleasant, and helpful attitude while fulfilling guests' needs.
Responsibilities:
- Take and fulfill guest beverage requests in a timely and accurate manner
- Address and resolve all customer problems in an efficient and effective manner
- Responsible for maintaining high product knowledge
- Bus tables as necessary
- Maintain cleanliness of all Polo Lounge and surrounding areas
- Handle cash and credit card transactions accurately and efficiently
- Monitor inventory levels and restock supplies as needed
- Follow all safety and sanitation procedures
- Ensures tips are reported correctly for tax processing
- Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s)
- Ensure compliance with state and federal age requirements for serving alcoholic beverages
Requirements:- Proven work experience as a server or in a similar role
- One year Bartender/Server in a luxury setting preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to work flexible hours, including weekends and holidays
- Ability to stand for extended periods
- Must be able to lift up to 25 pounds
Vacancy posted 13 days ago
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