Student Associate - Jackson School Student Affairs

Student Associate - Jackson School Student Affairs

The Jackson School of Geosciences is seeking a detail-oriented, organized, and personable Student Associate to support our front desk in the Holland Student Family Center Student Affairs Office (JGB 2.102), located in-person on the UT Main campus.

This individual works with a Student Affairs team, which includes Academic Advisors, Career Services, Graduate Coordinators, speaking with high school students and their families, assisting with student organization management and/or scholarships, undergraduate and graduate students, faculty, and administrators across the Jackson School. There is regular engagement with various campus partners, academic departments, prospective students, and members of the community.

A competitive candidate for this position is someone who exemplifies a service-oriented approach; exercising professionalism, integrity, and critical thinking in a frequently visited office.

Responsibilities

• Daily front-of-house responsibilities (answering phones, responding to email-based inquiries, scheduling appointments, checking in appointments, opening and closing suite, assisting with events, maintaining organization of front desk, suite, and workspaces, and greeting/assisting members of the UT community).
• Phone call campaigns (assist prospective and newly admitted first-year and transfer students with their next steps).
• Clerical duties (data entry, updating reports, scanning and filing forms, and assembling materials for school activities).
• Assist with JSG Gear Outfitters initiative (e.g. check in/out gear, set up/pack down camping gear to assess quality or damage, replace missing items, etc.).
• Maintain cleanliness of shared spaces and stock common areas with food or beverages.
• Various duties as assigned

Required Qualifications

Ability to clearly communicate verbally, read, write, see and hear to perform essential functions. Must be student in good standing academically and be currently enrolled in UT coursework during all fall and spring semesters of employment.

Preferred Qualifications

• Strong verbal/written communication skills and the ability work with various audiences.
• Experience working in a customer-service oriented workplace.
• Prior administrative or office experience (e.g. answering phones, email, and other clerical duties).
• Strong organizational and time management skills.
• Knowledge of UT systems and resources on campus.
• Ability to work consistent schedule between 10-20 hours per week during fall/spring semesters, with an option to work future summers if desired.

Salary Range

$19.00/hr

Working Conditions

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds and regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

Required Materials

• Resume/CV

The University of Texas at Austin Students