Cash Application Specialist

Cash Application Specialist APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a Cash Application Specialist to join our Receivables & Billing team. In this role, you will help ensure incoming funds are accurately applied, contracts are activated correctly, and account discrepancies are resolved efficiently to support operational and financial accuracy across the organization. Cash Application & Reconciliation Apply daily incoming funds accurately across multiple systems and accounts Ensure contracts are processed and activated correctly Process funding adjustments, contract exceptions, and compensation adjustments as needed Complete remittances and cancellation chargebacks for dealer statement credits Account Resolution & Partner Support Partner with Billing & Collections teams to resolve account discrepancies and funding issues Support communications related to funding compliance and account resolution Respond professionally to internal and external inquiries regarding account activity and payments Maintain accurate documentation and records related to funding activity Operations & Process Improvement Identify opportunities to improve operational workflows and efficiency Support special projects, process enhancements, and system improvements Maintain knowledge of company systems, products, claims, and financing processes Contribute to a high-performing, customer-focused team environment You'll be successful in this role if you're highly detail-oriented and enjoy working with financial data, reconciliations, and operational processes. You're comfortable balancing accuracy with speed in a deadline-driven environment. You're also proactive and collaborative, able to work across teams to resolve issues while maintaining a strong customer service mindset. You take ownership of your work and continuously look for opportunities to improve processes and outcomes. Basic Qualifications High school diploma or GED 1+ year of experience in business operations, accounts receivable, or administrative support Proficiency in Microsoft Office, including Excel and Outlook Strong organizational and multitasking skills Strong written and verbal communication skills Preferred Qualifications Associate degree in Business, Finance, or a related field Experience with cash application, reconciliation, or receivables operations Experience working with financial systems or accounting processes Experience in high-volume transactional environments This Role Might Be a Great Fit If You Enjoy working with numbers and ensuring accuracy Thrive in process-driven environments Like solving discrepancies and improving workflows Are organized, dependable, and detail-oriented What We Offer Competitive compensation Comprehensive medical, dental, and vision benefits 401(k) with company match Paid time off and company holidays Opportunities for career growth and development A collaborative and supportive team environment At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed We build strong, high-trust relationships with our partners and each other. Accountable We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven We focus on delivering measurable outcomes that create value for our partners and our business. Excellent We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.