Salesforce Product Owner
Cyber Space Technologies LLC
Job Title: Salesforce Product Owner with AI
Work Mode: 5 days onsite per week
Experience: 13+ years
Key Responsibilities
- Define and maintain the Salesforce product vision, roadmap, and strategic priorities.
- Gather, analyze, and document business requirements from stakeholders.
- Translate business needs into user stories, acceptance criteria, and functional requirements.
- Manage and prioritize the product backlog based on business value and customer needs.
- Collaborate with Salesforce architects, developers, administrators, QA teams, and business users.
- Identify opportunities to leverage AI capabilities within Salesforce business processes.
- Support the adoption of Salesforce AI solutions, including Einstein AI and Agentforce, where applicable.
- Evaluate AI-driven automation opportunities to improve productivity, decision-making, and user experience.
- Coordinate sprint planning, backlog refinement, demos, and stakeholder reviews.
- Ensure delivered solutions align with business objectives, security standards, and enterprise architecture.
- Track product performance, adoption, and business outcomes.
- Communicate product progress, risks, dependencies, and priorities to stakeholders.
Required Skills
- Strong experience as a Salesforce Product Owner, Business Product Owner, or Salesforce Business Analyst with product ownership responsibilities.
- Good understanding of Salesforce CRM capabilities and business processes.
- Experience with Agile/Scrum methodologies, product backlog management, user stories, and acceptance criteria.
- Ability to collaborate with technical and business teams to deliver Salesforce solutions.
- Understanding of Salesforce AI capabilities, AI-driven automation, and intelligent workflows.
- Strong stakeholder management, communication, and analytical skills.
Preferred Qualifications
- Experience with Salesforce Einstein AI, Agentforce, Data Cloud, or related AI capabilities.
- Experience implementing AI-powered business process automation.
- Salesforce certifications such as Salesforce Administrator, Business Analyst, Product Owner-related credentials, or AI-related certifications.
- Experience working in large enterprise environments.
Vacancy posted 2 hours ago
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