OnSite Specialist - Mansfield, OH

Position summary: 

• Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

• Essential duties & responsibilities: (detailed description)

• Provides clinical surgical support by managing all relevant equipment.

• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.

• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.

• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

• Maintains knowledge base of equipment and disposable products through Stryker education training programs.

• Provide physicians and OR personnel with information on new and current products. 

• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. 

• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.

• Accurately records and reports all surgical procedure information.

• Adheres to all Stryker and medical facility policies, standards and procedures.

• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.

• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.

• Adhere to (HIPAA) and other related patient confidentiality policies and procedures. 

• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.

• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)

Education & special trainings:

• High School Diploma or equivalent required.

• Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

• Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal

Qualifications & experience:

• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.

• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.

• The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.

• The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)

• The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.

• The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.

Physical & mental requirements: 

• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.  

• Ability to remain standing and/or walking for an extended period of time.

• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. 

• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). 

• Excellent analytical skills. 

• Excellent interpersonal skills. 

• Excellent equipment problem-solving skills. 

• Excellent time management skills with ability to use independent judgment and critical thinking effectively.

• Must be able to explain and generate detailed guidelines and procedures.

Scope of Work Summary (Sterile Processing Department – SPD) :
Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

Core Responsibilities:

• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.

• Perform in-line function testing (leak, sharpness, insulation, or power checks).

• Wrap and containerize sets for sterilization per IFU.

• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.

• Facilitate repairs, replacements, and instrument tracking per hospital protocols.

• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Certifications:

• CRCST required within 6 months of hire (per Stryker and state legislation).

• Ongoing annual continuing education required.

$21.58 - $29.20 USD Hourly