Field Service Technician - MD

Field Service Technician - MD

Do you enjoy servicing mechanical equipment? Is your background HVAC or another mechanical field? Have you honorably served our country? Are you a problem solver that loves a challenge? Do you find great satisfaction in getting the job done right? Do you enjoy working, and being on a team of like-minded people? Do you appreciate a strong training program that will help you hone your skills?

Pureflow provides premium water solutions for mission-critical water systems. Our customers range from pharmaceutical and life science manufacturing and research facilities to industrial power, electronics, and manufacturing sites. We are looking for talented technicians who can maintain and troubleshoot moderate to complex mechanical equipment used in the purification of ultra-pure water for critical applications. Successful technicians usually have backgrounds in repairing integrated equipment such as HVAC, Automotive or Diesel, or other automated electro-mechanical systems. We provide all training necessary to transfer the knowledge that you already have into the management of high-tech water purification technologies.

Job Responsibilities:

• Performs field maintenance of high-purity water systems
• Performs diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity
• Assists Installation Department staff in commissioning/startup of new water systems as needed
• Provides thorough documentation of all work, parts, and time in accordance with SOPs
• Works closely with service management and engineering teams to identify system or component problems and implement solutions
• Partners with customers in the consistent management and maintenance of their water systems and assists them in good management practices for the smooth performance of their systems
• Maintains effective, trusted working relationship with customers
• Communicates with Maryland Technical Service Center Manager regarding service contract issues
• Uses safe work practices driving, in the shop, and at customer sites
• Maintains extraordinarily neat work areas, including vehicles, shop, and work sites
• Performs other duties, as assigned

Key Qualifications:

• Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
• Strong electrical and mechanical aptitude with some commercial/industrial experience
• Ability to understand instrumentation and controls
• Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
• Good computer skills (Internet Explorer, Word, Excel)
• High school diploma or GED

Perks of working at Pureflow:

• Competitive benefits package that includes: medical/ dental/ vision/ life insurance
• $1 for $1 401k match up to 4%
• 9 Company-paid holidays
• Generous personal time off
• Education assistance
• Employee referral bonus program

Working Conditions:

• Majority of work is performed in industrial settings inside customer facilities
• Regular "on call" rotation assignments on weekends
• Significant local travel, plus average of 6 overnight stays per month
• Ability to lift up to 100 lbs. without physical restrictions

Job Type: Full-time, in person

Schedule:

• Day shift
• Monday to Friday
• Overtime

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions.

Pay range: $55,000 - $90,000

Pay range has been determined by industry benchmarking data provided by ADP.

Keywords: customer service, field, technical, troubleshooting, military experience, documentation, electrical, mechanical, HVAC, water systems, maintenance