Program Assistant

Program Assistant

BRMi is seeking a Program Assistant to support our Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits. The ideal candidate will ensure a smooth and efficient experience for employees pursuing educational development through the program.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

Salary: $50K-$61K

Hybrid in Pensacola, FL

An In Person interview will be required for this role

Responsibilities

• Case Management:
• Serve as a point of contact for team members participating in the education assistance program.
• Track and manage individual cases from submission through completion.
• Provide timely responses to inquiries and support requests.
• Reimbursement Processing:
• Review and verify documentation for tuition and fee reimbursements.
• Ensure compliance with program policies and eligibility criteria.
• Coordinate with finance and payroll teams to process payments accurately and on time.
• Registration Coordination:
• Assist team members with course registration processes when applicable.
• Maintain records of approved institutions, programs, and courses.
• Monitor deadlines and ensure timely submission of required documentation.
• Payroll & Compliance Support:
• Collaborate with payroll to ensure accurate tax treatment of reimbursements.
• Maintain confidentiality and compliance with data privacy and employment regulations.
• Support audits and reporting requirements related to the program.
• Program Improvement:
• Identify opportunities to streamline processes and enhance the employee experience.
• Assist in updating program materials, FAQs, and internal communications.
• Support data collection and reporting for program evaluation and improvement.
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience).
• 2+ years of experience in program administration, HR operations, or employee benefits.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems.
• Familiarity with payroll processes and education reimbursement policies is a plus.

BRMi will not sponsor applicants for work visas for this position.

This is a W2 opportunity only

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.