Manager, Page Fellowship Program

Job Description

Job Description

Description

Overview
Drawing from a highly diverse pool of high school and college students often from under-resourced communities, the New York Public Library’s Page Program has offered young New Yorkers a unique professional work experience that focuses on the joy of reading, community engagement, and public service. Today, the Library employs nearly 300 Library Pages.  The Library now seeks to reinvest and refocus the Page Program to become an even greater engine of advancement for young, diverse New Yorkers, ultimately establishing a more robust pipeline into the various library professions as well as in departments that historically have difficulty recruiting and retaining diverse candidates. By increasing coaching, mentorship, and leadership development of our Pages and expanding the number of Page positions in non-public service roles, we can also provide New York City college-bound and existing college students with professional experience, exposure, and support that will further their careers beyond the Library and motivate academic success. This role will be responsible for launching and leading a program that serves to help prepare the next generations of library workers and civic-minded leaders that reflect the City’s demographics and further improve future economic opportunities within the communities we serve. 

Key Responsibilities
Reporting to the Vice President, Human Resources, the Program Manager will:

• Lead the design and implementation of the Page Fellowship program, including the development of expected outcomes and work processes for interactions and budgetary oversight
• Partner with managers across the organization to understand future talent needs, ensure the appropriate experiential learning opportunities are available to Page Fellows and ensure a robust and engaging experience for program participants
• Partner with the Employee Experience team to support the recruitment of Page Fellows and identify and create employee development programs
• Provide support to Page Fellows in identifying opportunities suited for their career goals
• Develop processes, policies, and procedures to increase the efficiency of program administration
• Partner with other stakeholders (Marketing, Development, and Education) to facilitate the implementation and growth of this program
• Plan and facilitate convenings appropriate to the Page Fellowship program
• Maintain and analyze relevant data, tracking trends, and providing insights to drive continuous improvements to program offerings, and recommend changes to address current and emerging issues
• Other related duties as required

Required Education, Experience & Skills

Required Education & Experience

• Bachelor's Degree 
• 2 to 4 years of relevant work experiencing involving the creation and management  of experiential education programs such as rotation programs and/or internship programs

Required Skills

• A programmatic manager, skilled in defining program requirements and using data and metrics to measure results and identify improvements
• Strong leadership and project management skills
• Proven experience successfully operating with a blank piece of paper and a level of ambiguity
• Adept at managing multiple concurrent projects including setting goals, developing timelines, and managing task completion
• Self-starting, creative professional with the ability to create and maintain collaborative relationships with stakeholders from diverse backgrounds
• Must have a natural curiosity, be a continuous learner and problem-solver
• Excellent written & verbal communication, comfortable presenting to all levels of management

Preferred Qualifications
More...

Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine.  Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager.  The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors.  The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice.  Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy should contact View email address on ziprecruiter.com for instructions on how to submit the required information for the evaluation of their exemption request.

Core Values
All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work

Physical Duties
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Physical Required?
Yes/No

Union/Non Union
Non Union / Local 1930 / Local 374

Schedule
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