Restoration Service Technician

Established in 1981, Rainbow Restoration offers home and commercial restoration emergency services. We also provide carpet cleaning and construction services with over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow Restoration hires people who set high standards for themselves and want to "Live

RICH " with a team that values

R espect,

I ntegrity, with

C ustomer focus, while

H aving fun in the process. We want you on our team!

As a

Service Technician , you are a key team member supporting the work of field operations. Your efforts contribute to the day-to-day contract operations of Rainbow Restoration. Exemplifying our code of values, you must show respect and courtesy to all customers and fellow team members. Are you self-motivated, self-directed or enthusiastic? Are you driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis? Then this career opportunity may be for you!

Specific Responsibilities

Driving company vehicles with trailers

Ability to read and understand maps & directions

Work with a team

Communicate with customers about scope of work and review necessary paperwork

Establish and maintain a schedule to ensure all services are delivered in a timely manner

Meet deadlines

Possess or have the ability and willingness to learn and participate in performing:

Water restoration

Mold remediation

Trauma scene cleaning

Smoke & fire damage restoration

Carpet & upholstery cleaning

Content cleaning

Lead remediation

Boardup & tarp over services

Property maintenance

Construction projects

Respond to jobs and initiate work in accordance with IICRC standards and Rainbow Restoration's internal processes

Maintain company assets (equipment, vehicles, etc.) keeping them clean, properly maintained and fully stocked to be available at all times

Perform marketing tasks to sell additional services or develop additional business as required

Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties

Job Requirements

We are a 24-hour emergency service company, and all team members are required to be on-call and respond when needed

Valid Driver's License

Excellent communication skills

Strong written and verbal communication skills

Professional appearance and personality

Team player who can work independently

Smart phone and tablet computer literate, with working knowledge of work processing, business software applications

Computer literate with proficiency in the use of Microsoft Office (Outlook) and other computer software

Ability to learn new computer software

Experience in Xactware software would be helpful, but not mandatory

Restoration and construction experience helpful, but not required

Able to occasionally lift and/or move up to 100 pounds

Willing to train supporting team members (stewardship)

Career minded mentality planning for future positions/ownership, not just looking for a job for today.

Compensation

Competitive Pay ($14.50-$25+ Hour):

Service Technician (entry level/minimal experience): $14.50-$15.50 Hr.

Service Technician 1: $15.50-$17 Hr.

Service Technician 2: $17-$18 Hr.

Service Technician 3: $18-$22 Hr.

Lead Service Technician: $22+ Hr.

Field Operations Manager: $24+ Hr.

Project Manager: $25+ Hr.

PTO (Paid Time Off)

Tuition Reimbursement

Business Development Bonuses

Performance Bonuses

And more…..

We are actively interviewing for this position.

Thanks for considering a career with Rainbow Restoration.

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, veteran status, or any other prohibited federal, state, or local law.

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