Eligibility Specialist

Built on meritocracy, our unique company culture rewards self‑starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Eligibility Specialist to join our growing team in St. Petersburg, FL. The Employee Benefits Eligibility Specialist is responsible for managing and overseeing the eligibility process for employee benefits programs, ensuring employees are correctly enrolled, maintaining eligibility records, and handling complex eligibility issues. The role involves coordination with employees, carriers, vendors, and internal teams to ensure compliance with benefit plan requirements and regulations. Responsibilities Administer and manage eligibility requirements for various employee benefits programs. Review and process employee benefit enrollments, changes, and terminations to maintain accurate eligibility status. Maintain up‑to‑date records of employee eligibility, documenting status changes. Work closely with carrier and vendor partners to ensure accurate and timely processing of eligibility information. Resolve discrepancies related to eligibility with insurance carriers and third‑party administrators. Generate and analyze reports related to benefits eligibility, tracking enrollment trends and identifying potential issues. Investigate and resolve discrepancy reports for electronic file feeds and correct the Benefits Administration systems to improve future enrollments. Maintain detailed records of benefits eligibility data and transactions, supporting internal and external audits. Ensure all accounts comply with internal company standards through a self‑audit process. Perform other duties as assigned. Qualifications Florida Life & Health Insurance license (2-15) Valid driver’s license High school diploma or GED Proficient with MS Office Suite and Excel Excellent organizational, verbal, and written communication skills Ability to maintain a high level of confidentiality Minimum typing speed of 40 to 50 words per minute Agency Management System knowledge Ready to travel as required, using own vehicle or rental, with acceptable motor vehicle record and insurance coverage Preferred Qualifications Associate’s or Bachelor’s degree in a business or finance-related discipline Professional designation related to benefits or insurance administration Benefits Medical, Rx, Dental, Vision, Life Insurance, Disability Insurance ESPP; 401(k); Student Loan Assistance; Tuition Reimbursement Free Mental Health & Enhanced Advocacy Services Paid Time Off, Holidays, Preferred Partner Discounts, and more Enrollment waiting periods or eligibility criteria may apply to certain benefits; benefit details and offerings may vary by subsidiary or location. Equal Opportunity Employer Brown & Brown is an Equal Opportunity Employer committed to fostering an inclusive environment for people from all backgrounds, guided by our Diversity, Inclusion & Belonging motto, “The Power to Be Yourself.” All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or any other protected status. #J-18808-Ljbffr