Client Service Specialist - Administrative
CBRE Group
Client Service Specialist
This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposals, presentations, and communication materials and coordinating the distribution of internal and external marketing information.
What You'll Do:
- Capture documentation to complete voucher forms and process Brokers commission payments.
- Support Sales team members in the implementation of business strategies.
- Perform client property tours, resolve client issues, and reply to client pricing inquiries.
- Assist in the strategy and creation of marketing particular properties.
- Serve as a point of contact for the sales team for information requests.
- May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.
- Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals. Develop comparable market analyses and targeted mailing lists.
- Maintain and update marketing database systems, intranet, and external website.
- Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.
- Impact own team and other teams whose work activities are relatable.
- Suggest improvements to processes to increase the efficiency of the team objectives.
- Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.
- Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence.
What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High school diploma required
- 3 years in an administrative role working with professionals
- 2 years in the Real Estate industry.
- Active state real estate license preferred.
- Ability to present information to a large group of employees.
- Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.
- Requires sophisticated detailed and quantitative skills.
- Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign.
- Ability to thrive in a fast-paced environment of continuous change.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Equal Employment Opportunity:
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations:
CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).
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