Waiter Waitress
Sheraton Music City Hotel
Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served in a timely manner, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Responsibilities: • Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities • Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests • Restock and clean as instructed, including side work for opening and closing of the restaurant • Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes • Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations Qualifications: • Must have a strong focus on putting the guest first with exceptional customer service experience • Possesses strong, organizational and time management skills • Educational requirements include a high school diploma or equivalent GED certification • We prefer some experience working in the food service industry • Display excellent communication and interpersonal skills with customers and coworkers
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