C/S Behavioral Health Case Manager II

Introduction Make a Difference with DHSS. Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. Summary Statement The incumbent is responsible for assessment and case management of specialty court clients referred by Delaware Courts. Clients are in the community and DOC. Work includes urine monitoring, front desk coverage, referring clients to appropriate care levels, following client progress, reporting to court via status hearings, entering correctional facilities for TASC client assessments, interviews and reports, and assisting clients with accessing medical, housing, education and other services to support TASC, its clients, courts, or stakeholders. Essential Functions Interview clients, family members or any other persons deemed necessary to obtain the most complete case history possible. Provide guidance and relevant information to the client’s family to enable them to facilitate solutions and promote positive interactions among family members. Evaluate information derived from client interviews, case history, and other pertinent sources and refer to proper channels for review. Prepare narrative, statistical reports and court reports as necessary. Provide input as a member of a multi‑disciplinary team in the assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility. Prepare necessary forms of application for services or benefits. Contact appropriate social agencies and coordinate referrals. Appear at court proceedings as required, testifying to the social and environmental issues affecting the client. Provide technical guidance to organizations and staff regarding findings related to client care or provide consultation to other caregiving agencies. Provide consultative services to state and private agencies; may participate in community projects. Advocate for clients and families in the protection of rights; obtain consent for treatment. Use automated information systems and computer software to research, review, evaluate, and report on health/human service data. May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on‑the‑job training, guidance, and direction. Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. Perform other related duties as required. Job Requirements Possession of a Bachelor’s degree or higher in Behavioral or Social Science or related field. Six months’ experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual’s human service needs. Six months’ experience in providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team. Six months’ experience in interpreting laws, rules, regulations, standards, policies, and procedures. Six months’ experience in narrative report writing. Additional Posting Information This is a casual/seasonal position which is a non‑pension eligible position without healthcare and/or other benefits. Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with Form I‑9 information to confirm authorization to work in the U.S. DHSS does not provide employment‑based sponsorship. This position is a classification organized under an exclusive bargaining representative (labor organization) and is covered by a collective bargaining agreement based on its individual terms. A satisfactory criminal background check is required as a condition of hire. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. #J-18808-Ljbffr DE