Call Center Quality Coach & Training Lead
TKC Holdings, Inc.
TKC Holdings, Inc. in the St. Louis metropolitan area is seeking a Quality Assurance Coordinator. This full-time, hybrid role will monitor recruiting calls, identify agents not meeting standards, and work with management to coach and improve performance. You will develop training materials, build call scripts, and analyze trends to recommend changes. The position reports to the Call Center Manager and requires living in the St. Louis area. #J-18808-Ljbffr TKC Holdings, Inc.
Vacancy posted 4 days ago
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Kansas City, KS11 hours ago
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