Member Services Representative

Future Opening: Member Services Representative Reports to: Manager Requirements: Proficient reading and writing skills Computer Skills Responsibilities: Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Maintain professional disposition at all times Sell retail products Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Meetings: Monthly or Weekly Department Meetings Employee Training Meetings Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch offers comprehensive benefits for eligible employees. Free Membership Employee Discount Paid Time Off Health Benefits for Full‑Time Employees “Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'” #J-18808-Ljbffr