Tier 2 IT Support Specialist
Socket
Socket.dev is seeking a Tech Support Analyst II to provide Tier 2 helpdesk escalation, diagnose complex IT issues, and guide end users in best practices. The role covers Windows configurations, network troubleshooting, and system monitoring, with a focus on incident resolution and proactive improvements. You will document processes, assist with disaster recovery planning, and deliver ad hoc reports. Strong communication and teamwork are essential for success. #J-18808-Ljbffr
Vacancy posted 3 days ago
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