Marketing Services Manager

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? We believe water is more than a resource, it's a shared responsibility. As part of our WaterBusiness Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting legacy. Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. An exciting opportunity awaits a business development professional to lead, develop, and coordinate marketing efforts in a team-oriented environment. The Marketing Services Manager is responsible for working with our Missouri/Kansas Water Business Group Business Development Manager (BDM) to provide strategic support for client service managers, pursuits, and external marketing. The primary duties include: Lead or manage the marketing efforts of Water Business Group pursuits including the development of winning strategies, preparation of proposals and presentations, quality review, coaching presentation teams, and external marketing materials, as necessary. These efforts include research, collaboration, technical and creative writing, and layout development. Develop and coordinate graphics, writing and editing, desktop publishing, and document development and production. Coordinate and lead marketing coordinators involved in the production of marketing materials including review and quality assurance of all marketing materials. Work with BDM to ensure that HDR’s internal tracking systems and marketing databases are updated regularly including adding to our library of resumes, statements of qualifications, proposals, and presentations. Support the BDM in the development of annual strategic planning in coordination with regional efforts. Monitor and report marketing performance indicators including win and capture rates and marketing costs. Review the monthly reports bookings and support the BDM in forecasting annual bookings monthly. Work with the BDM to train and support our client managers to improve their ability to understand our client’s business and leverage the appropriate internal market sector and business class staff to win. Work with the client managers to develop complete and strong client management plans. Keyword(s): Proposal Manager, Marketing Services Manager; Marketing Communications; Journalism; technical writing; proposals; presentations. Preferred Qualifications 5+ years’ experience serving in a similar role in the engineering consulting, architecture, planning, or construction industries including the development of strategic initiatives, client management plans, pursuit capture plans, confirmation of client needs, development of winning attributes, and connection of our skills to achieve the client’s business needs. Ability to create (or envision and oversee) highly graphical and compelling content for qualifications, proposals, and presentations using the classic approach of “theme-modular” sales. Excellent written and verbal communication skills, including technical editing. Willingness to travel to all Missouri and Kansas offices to support key pursuits. Team-oriented self-starter who is adaptable and flexible to create partnerships with a broad array of staff (with varying skill levels, personalities, experience, and marketing acumen). Experienced in the development and management of diverse teams and able to work cooperatively with regional, national, technical, and marketing staff. Ability to handle multiple tasks, tight deadlines, and make independent decisions. Proficiency in document layout and production in Microsoft Office (Word, Excel, PowerPoint, Outlook). Committed to quality, improvement, and HDR values. Required Qualifications A minimum of 8 years relevant industry experience Demonstrated "self-starter" with a history of completing projects with limited oversight Demonstrated ability to motivate and inspire others Experience in sales and developing effective win strategies Excellent written and verbal communication skills Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint Proficient in Adobe Creative Cloud applications, including InDesign Ability and desire to travel and engage with others in-person Demonstrated experience in winning high-value contracts in the A/E/C industry Demonstrated experience in writing compelling content based on information from technical staff What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Primary Location: United States-Missouri-Kansas City Industry: Water Schedule: Full-time Employee Status: Regular BusinessClass: Marketing and Admin At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employee. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world’s greatest challenges. We're always looking for great talent to join our global teams. #J-18808-Ljbffr