Infusion Center Administrative Coordinator (Stoughton/Weymouth, MA)

Job Description

Job Description

Description:

The Infusion Center Administrative Coordinator at Suite Life Medical provides essential administrative and operational support for our ambulatory infusion centers in Stoughton and Weymouth, Massachusetts . This position helps ensure that medications, supplies, orders, appointments, and patient communications are accurately and efficiently coordinated. This is a part-time 24 hr/ week position, 3 days/week.

The ideal candidate is highly organized, detail-oriented, dependable, and comfortable working in a healthcare environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while working closely with clinical staff, providers, pharmacies, patients, and other departments.

• Receive and check in medications and medical supplies delivered to the infusion centers.
• Verify deliveries against orders and documentation, identifying and resolving discrepancies as appropriate.
• Maintain accurate medication and supply inventory records.
• Monitor inventory levels and communicate anticipated shortages or supply needs to appropriate staff.
• Assist with organization and storage of medications and supplies in accordance with center policies and procedures.
• Coordinate medication deliveries and transfers between locations when needed.
• Assist with tracking medication-related documentation and maintaining organized records.

• Prepare renewal orders and other administrative order documentation for provider review and signature.
• Monitor outstanding orders and follow up with providers or appropriate staff to ensure timely completion.
• Maintain accurate patient and administrative records.
• Assist with tracking referrals, authorizations, orders, and other documentation as assigned.
• Support the clinical team with administrative tasks that facilitate efficient patient care.

• Make patient appointment confirmation calls and assist with scheduling-related communication.
• Communicate with patients regarding appointment logistics and other non-clinical matters.
• Contact providers' offices, pharmacies, and other healthcare partners as needed.
• Route clinical questions or concerns to the appropriate nurse, provider, or clinical team member.
• Provide professional and courteous customer service to patients, families, providers, and colleagues.

• Provide day-to-day administrative support to both ambulatory infusion centers.
• Help maintain an organized, efficient, and welcoming environment.
• Coordinate administrative activities between the two infusion locations.
• Assist with maintaining compliance with organizational policies and procedures.
• Protect patient confidentiality and handle sensitive information in accordance with HIPAA and organizational requirements.
• Perform other administrative and operational duties as assigned.

• High school diploma or equivalent.
• Previous administrative, healthcare, medical office, pharmacy, or customer service experience preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to work independently while also functioning effectively as part of a clinical team.
• Ability to handle multiple priorities in a fast-paced healthcare environment.
• Proficiency with computers, email, Microsoft Office, and electronic health record or inventory systems.