Dental Receptionist

Job Description Job Description About the Role: Join Greenwood Dental Care PLLC as a Patient Care Coordinator and be the welcoming face of our practice! In this vital role, youll ensure a seamless patient experience while supporting our dedicated dental team in providing top-notch care.

Responsibilities: Greet and assist patients as they arrive, ensuring a warm and friendly atmosphere.
Manage patient scheduling and confirm appointments to optimize office workflow.
Handle patient inquiries and resolve issues promptly with professionalism.
Maintain accurate patient records and ensure compliance with privacy regulations.
Process insurance claims and verify patient insurance coverage.
Coordinate communication between patients and dental staff to enhance care delivery.
Assist in managing office supplies and inventory for efficient operations.
Participate in team meetings to contribute ideas for improving patient services.
Requirements: High school diploma or equivalent; additional education in healthcare is a plus.
Previous experience in a dental or healthcare setting required.
Strong communication skills and a patient-centered demeanor.
Proficient in dental software and Microsoft Office applications.
Ability to multitask and work effectively in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Knowledge of insurance processes and billing is advantageous.
Positive attitude and a passion for providing exceptional patient care.
About Us: Greenwood Dental Care PLLC has been serving the Waukegan community for over a decade, providing high-quality dental care in a friendly and welcoming environment. Our patients love us for our commitment to personalized care, and our employees appreciate a supportive team culture that prioritizes professional growth and satisfaction.